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Reviews, get directions and contact details for Steak ’n Shake

Steak ’n Shake
"Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes.For over 85 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business.Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order."
Address: 5020 Overton Ridge Blvd , Fort Worth 76132, TX, US
Phone: (817) 370-7057
State: TX
City: Fort Worth
Zip Code: 76132


Opening Hours

Monday: 10:00-00:00
Tuesday: 10:00-00:00
Wednesday: 10:00-00:00
Thursday: 10:00-00:00
Friday: 10:00-02:00
Saturday: 10:00-02:00
Sunday: 10:00-00:00


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Reviews
Hello Everyone, Before Covid-19 someone would show you to your table server take your order. NOW you walk in go up to the kiosk place your order and take a seat. Order will be called out. Crazy yes I know. I personally don’t like it ,but the food was still great. Restroom really needed some attention.
I’m normally not the type to leave a bad review but with how bad my experience was today, I feel like I need to. I ordered a grilled cheese with extra cheese. It wasn’t busy or anything, we were the only ones there plus a couple behind us. My “grilled cheese” was basically just cheese on slightly toasted bread and I could literally pull it apart and the cheese was solid and still cold. My boyfriend ordered a shake when we got there and didn’t get it until we were leaving. He wouldnt even have gotten it if he didn’t go up to the counter to ask them for it.
This place has gone down hill. It's been a few years. No longer have staff that take your order. Shake glasses are gone. Paper straws. Food quantity and quality is both abysmal. $1.30 extra for onion rings and you get 7 partially cooked/doughy rings.
Improved so much. They have order stations and they are much easier to use than ordering from a person. I am very impressed. Stop by if you’re hungry. Staff is not friendly at all
Was craving some shakes so we pulled up here. I can easily say they did not disappoint. I got the Reese’s peanut butter cup shake and my fiancé got the Oreo shake, they were delicious! We looked at the menu while there and they have lots of cheap meals for a decent amount! Will be coming back here when I’m hungry for a burger!
The workers were very nice. I ordered a coffee on the kiosk and had to be refunded due to them not having any which is fine and was explained to me very kindly by the manager. They were cleaning and wiping down walls. My only issue is there was a hair on my tomato and only one peice of bacon. A little annoying but not enough to make me complain. I still ate the burger because steak n shake has my favorite burgers.
Hate the new set up. Gone is the diner appeal. Now it's a sterile futuristic self serve counter. All you need is the robot cook and you have no human interaction at all. This is a dying chain, I expect they will be out of business within the next year. Whoever came up with this concept destroyed a franchise and all my good memories of steak and shake.
Got a hot dog meal for NY granddaughter, it was good so were the fries. No ketchup, waited like 15 minutes in the drivethru and nobody would come back, finally my husband saw a lady and asked her for ketchup, she gave us one,I asked her for more and she gaves us 1 more in a very bad mood way and closed her window rapidly. I do not think I'll go again, I pay for our food, it's not free, and if you don't wanna be there maybe you shouldn't.
Quality and service have gone downhill. Ice cream shake tasted spoiled/sour and the burgers/sandwi hes weren't made according to description/menu. The cleanliness was only okay-ish.
Have been here twice… tried to give them another chance as the food was cold and nasty the first time. This last time…only 1 car ahead of me at 11pm and it took forever in the drive thru line!! Shakes were not that great for the price. Lost me as a customer.
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