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Steward's Plumbing & Cooling Albuquerque

  1. Yale Village
  2. New Mexico Plumber

Reviews, get directions and contact details for Steward's Plumbing & Cooling Albuquerque

About

"When Extra Care Is Needed"

Address: 2325 Alamo Ave SE, Albuquerque, NM 87196, USA
Phone: (505) 293-3360
moc.gnibmulpsdrawets@rebmulp
State: New Mexico
Zip Code: 87196


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Reviews
I am very pleased with the service Stewards Plumbing has provided me. I've used them on several occasions and their work is exemplary. In one case I needed replacement of my passive solar hot water tank & conversion to electric. It was a complex job and the finished product was impressive. They made sure required codes were followed and the new unit was properly secured. In another instance my cooler was winterized and in another they replace a toilet. Each task was completed in a polished and professional manner. Thank you Stewards!
8 years ago (27-10-2017)
We have a newer home that started having a sewer smell coming up from the shower after it runs for about 20 minutes. They sent a plumber out that did not know what to do and called his boss for ideas. He went on the roof and took a cap off a pipe and assumed that he fixed the problem. Despite the fact that I told him several times that the water has to run for about 20 minutes, he would turn it off after about 5 minutes at the most. He charged us $130 and the problem was not fixed at all. I asked him as I was paying, what if the smell is still there? He said they would credit what I just paid or work it out somehow. Well, the next day the smell was obviously still there. I called the receptionist, asked if they could send a different plumber, and asked about being credited for the money we spent already. She did not want to send someone different and told me they would not be crediting the money we spent (for nothing). She said they would call me back after she talked to them when they get out of their meeting. By the afternoon, no one had called so I called again. She said the guy that worked on it was now out of the office and would give me a call that day. No call. The next day I called again. She said they would call me and I asked if they would be calling that day? She said they would and,of course, no call. By Thursday,I decided to wait and see if they would call. No call. Friday morning, a different receptionist answered the phone, I told her the problem and she simply scheduled a different plumber to come out next week. What really bugged me is that the other receptionist called and left me a message saying that she saw I called and scheduled an appointment with a different plumber and she wanted to make it clear there is no refund or credit and they may have to tear out the wall. She never called me back during the prior 3 days that I tried to get someone else. She didn't listen to my concerns and instead did the opposite of what I had asked. Horrible customer service. Waste of money. Since she called and left me that message, I will be canceling my appointment and using a different company all together. They did not stand by their work.
8 years ago (05-09-2017)
We had a big problem in our home with a broken pipe from our septic tank (yuck as you can imagine). We called Steward's Plumbing and they sent two of their people right away. They were able to find the underground leak with a camera and get the problem fixed in one day. As you can imagine, this sort of problem would have been even worse if Steward's couldn't have fixed it right away. I found their people helpful and courteous and their service was fast and efficient. I would definitely use Steward's Plumbing again.
8 years ago (24-08-2017)
We have been using Steward's Plumbing for years and they have always been professional, friendly and helpful. Ken has been our go to guy and always helps us with answering our questions. He is prompt, knows what he is doing always professional and so very friendly and respectful. Steward's never leaves us waiting. They know their business and you can count on the job being done correctly. Thank You
8 years ago (04-05-2017)
I have been a costumer of Steward's Plumbing for many years and the service I have received has been consistently outstanding. The office staff, the technicians and everyone else from the company have professional, courteous, with attention to details, cleaning after the job is done and friendly. I trust them to do repairs in my house even when I am not there. Thank you Steward's Plumbing!
8 years ago (21-06-2017)
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