Stewart Auto Services

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Serving the community since 1952
To God be the Glory!!!

Address: 4452 Center Point Rd, Pinson, AL 35126, USA

Phone: (205) 681-9745

moc.oohay@62153isas

State: Alabama

Zip Code: 35126

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Reviews

I'm a single, hard-working mom ​I took one of ​our cars to Stewart asking them to please diagnose ​it and call me with an estimate before any work was done. However, several days later after not hearing from them, I called and a guy said that the car was ready to go. I said "What? I had asked for it to be diagnosed." He said, "​O​h well it's ready to go- it's all fixed." I said, "That's not what I had asked for." He said,  "Ooh okay​-​ I'll do you a good deal." He said, "​W​ell this is what we did to it, and it'll cost $400." At that time, I did not ask him how much the regular price was and trusted that they were going to do me right. After all, they're a Christian business,  right? When I went to pick up the car I thought since they were giving me a deal​,​ I​ would​ go ahead and get an oil change and some w​ipers. The shop manager then told me the total was $692! I sta​t​ed that I was quoted $400 over the phone because they had not diagnosed it first and had not called me ​prior to fixing the car. He reluctantly gave me the bill for $400+ ​.​  Well, we got the car back, and it still was not acting right.  I called and ​asked​ them to look at it again​.​  I told the Stewart man that it still wasn't starting right​ and was still trying to quit​. H​e stated that they would take a look at it. I ​asked that he call me with an estimate.  Well I received the call​,​ and they said that the car acted fine for them​. They claimed nothing​ was wrong with it except for the ​driver's ​air bag sticking out.  My son told me that had been sticking out since way before we took it to Stewart ​the first time, ​but it never seemed a problem before​.​​ Anyway, I asked ​Stewart's manager​ if the car could stay with them on their lot because I didn't have the money to pay for ​it until payday. I told him I would come and pick it up Friday morning and pay him at that time​. He was agreeable to that arrangement. ​Thursday evening my son called and asked if it was ready and ​to confirm the cost. The man told my son that it was not ready that they had not even started on it but that it would cost $40. I called him back​ and reminded him that I had​ ​asked him to please have it fixed by Friday morning​. T​he​ man said that it was not ready that it wouldn't be ready until Friday​ afternoon​ and that when they fix it he doesn't want us to ​ever ​come back for business. ​ He said I had been obstinate from the beginning! He was the one trying to overcharge me, had poor communication skills, didn't keep his word and was very condescending. ​I told him we really needed the car earlier in the day like we had planned​ but I didn't mind not coming back to him for business and that after we picked up the car he would never see us again.

 10 years ago (09-09-2016)

Honest pricing and great deal on repairs. Flat rate is cheaper than other places. 

 10 years ago (18-11-2016)

Great place to get your oil changed. Lots cheaper than express oil change

 13 years ago (07-12-2013)

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