Storage Express

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Address: 2515 E 10th St, Jeffersonville, IN 47130, USA

Phone: (812) 282-3000

Website

State: Indiana

Zip Code: 47130

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

BEST STORAGE EVER!! Why go anywhere else??

 8 years ago (12-05-2017)

I am very satisfied with the storage and personnel. I do have a problem with the cost of the units. My cost has been raised twice since I have had it. It started out being $108 , then it increased to $120 and now in March it will increase to $130. Do you intend to increase it every year? I can't keep paying this cost. You don't give a reason why, you just send a notice saying it is being increased. It seems you would give long term customers some type of break. 
 
 10 years ago (20-01-2016)

-Broken into during november.
-alerted in december
-secured my unit with a plastic tie.
-inadequate lighting 
-inadequate security surveillance
-heroin addicts climbed fence with blanket
-field mice ate and defecated on everything
-Customer Manager claimed it is not their fault
-advertises bright lighting, security fence, and 24/7 surveillance for your comfort of mind. Did not mention 3 cameras next to my unit all looked at the same corner and not the actual unit.
-Contacting them only resulted in "did you get insurance? No? Sorry."
-inadequate weatherproofing (water damage)
-No followup from security guy on camera footage.
-My personal property ended up on public news
-All you need to recover stolen property is to describe it.
-All the amenities that I was drawn to this facility  (lighting, cameras, security fence) are actually what painted my unit as the perfect target.
-I was told repeatedly, that it's my job to notify maintenance if a light is out. I didn't sign up to constantly check light bulbs or camera position or even be there during the night. There were no lights out. There simply was NO lighting. 

Summary, store your belongings elsewhere. I just bought a storage shed and put it in my parents yard for the same price this facility cost me. $100.00 a month.

      
      
      
 10 years ago (16-02-2016)

I was very pleased with the customer service! I was able to rent my storage space over the phone, and Toni, as well as Unata, made that experience very pleasant. Thank you both for your help!

 11 years ago (18-06-2014)

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