StorageMart

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At StorageMart, our mission is to provide you with clean, friendly and affordable storage in your neighborhood. Visit our website to find a list of amenities including unique pin code access, fully-fenced properties, and well-lit facilities.
We make it quick and easy to rent your storage unit online – you’ll be done in 5 minutes or less. Or, call us and let our experienced storage team help you out.
StorageMart is proud to support our local communities. As a founder of Charity Storage, an industry-lead non-profit group, every StorageMart facility is a drop off point leave donated items that will be auctioned off for charity. 100% of Charity Auction proceeds benefit local charities, cancer research and non-profit groups.

Address: 5267 Merle Hay Rd, Johnston, IA 50131, USA

Phone: (515) 276-6366

Website

moc.tram-egarots@4501s

State: Iowa

Zip Code: 50131

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Reviews

This facility is very clean and very well managed. The manager Carmen was great to work with and was very meticulous about keeping the facility  secure. I had 3 climate controlled units and they worked very well for my moving transition. It has great access right off of interstate 80 and Merle Hay road. in fact, right by a Quick Trip. I highly recommend.

 8 years ago (26-10-2017)

Awesome experience!  So quick and easy to get a unit rented. Prices are great, facility well maintained, access is super easy. Highly recommend!

 8 years ago (12-11-2017)

I have 2 units here. When I rented the second unit there were a few clerical changes i needed to make and the company was using a new computer system and there were some computer issues, but Carmen went above and beyond to ensure that StorageMart met all of my expectations. I would recommend this facility to anyone. Thank you Carmen.

 8 years ago (26-08-2017)

EXCELLENT on EVERY LEVEL - I have now rented 3 units/spaces for personal and business use and the staff/facility reassert that consumer satisfaction is not only important, but a priority. Prior to working with StorageMart this year I had been a skeptic about storage facilities, but that has been wiped clear.

 8 years ago (18-10-2017)

We rented our unit on line. I received a message from the manager at the Johnston location asking me to call and finish the paperwork for an easier move in. I called 7 times during the work hours given by Nicole and never once connected with her. We both left messages for each other.
The morning we were to move in I received a message from Nicole asking our move in time. I was unable to get to speak with her on the phone. When we went to the office to move in it was closed. It was 2:30 in the afternoon. I understand that emergencies happen but a phone call would have been appreciated. We had a truck full of stuff to move and help but were unable to get in the unit. They did later send over an employee from a different location who called and helped us finish up our paperwork so we could move our stuff in.
When I signed up on line there was no mention of mandatory liability insurance.If I had been given that information I would of had my personal insurance info ready. We have since been able to take care of it.
I also opted to have my monthly payment made automatically by checking the box when I signed up for my unit. When I go to the sit I found out I was not set up for auto payment. Not sure what's up with the online site but it needs some work!!
The unit was clean and I felt safe at the site and the price was very competitive with others in the area. We are hoping for a better experience going forward.

      
      
      
 8 years ago (09-04-2017)

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