StorAmerica Self Storage

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Address: 5630 Peck Rd, Arcadia, CA 91006, USA

Phone: (626) 303-3000

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State: California

Zip Code: 91006

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Reviews

Did all the research and read all the reviews, decided to go with this company, initially the service was great, I called in a day early, scheduled a time to look at units and showed up.  Was showed two units, at a promotional price, great so far..secured a unit for my move, I later determined I needed a LARGER unit, called in and spoke to the Rep who was NOT anybody mentioned in the reviews.  They refused to honor the price for the promotion on the larger unit. I know, my bad luck right? I should have taken the larger unit when offered, HOWEVER, IF this company offers a price match, and IF they are concerned with customer satisfaction, and IF they prefer I stay instead of leaving after my time paid for is up, (at my expense for the principle of it), then shouldn't the company accommodate my request in stead of LOSING the business outright? NOTE: another "option" not mentioned anywhere BEFORE renting is that they allow law enforcement to train on the premises and make you sign a waiver to search your unit at anytime. I have nothing to hide in my junk, but it seems to me in this era of violation of privacy issues and government involvement in our lives, I just as soon not have them snooping through my junk at any time for any reason. If I would have known this BEFORE agreeing to the whole process, I would have taken my business elsewhere and avoided this whole mess.

 8 years ago (20-03-2017)

StorAmerica is the best option when it comes to storing your belongs. I'm in the process of moving between houses and I'm waiting for the remodeling to be complete before I move all my things in so I needed a storage unit for the meantime. I heard of this affordable option through a friend and since I've had bad experiences with the other options out there(Public Storage) I decide to give StorAmerica a try. I was surprisingly impressed with the cost and availability of their storage units. Not to mention my sales associate Daniel P. was very knowledgeable, polite and honest. He even talked me out of over spending on a larger unit by showing me several other comparisons. He spent almost an hour with me showing me rental options and even helped me estimate my actual storage needs. I will only do business with StorAmerica in the future be sure to ask for Daniel or Darlene they were great and made the moving process that much easier!

 8 years ago (06-02-2017)

It is a wonderful experience when you're greeted outstanding customer service. Daniel, you answered all my questions, made me feel comfortable, and and made me laugh. Thank you for your great service.

 8 years ago (26-03-2017)

Daniel And Joyce And Darlene are very helpful. I highly recommend this location to my friends and family. Great customer service and kind employees.

 8 years ago (17-03-2017)

Daniel and Darlene will hook it up! Go see them both and you will get the unit you need at a great price. Friendly people.

 8 years ago (07-03-2017)

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