Suburban Bowling Lanes

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About

Re-Opening August 16th. www.suburbanlanesofjackson.com

Address: 3801 Ann Arbor Rd, Jackson, MI 49202, USA

Phone: (517) 764-3200

Website

State: Michigan

City: Jackson

Zip Code: 49202

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Reviews

In addition to well maintained alleys and all the modern electronics, they have great food,  cocktails, and the most friendly staff you could ask for.
*****Unfortunately, I am forced to revise my original glowing review of this establishment. It is still a great place to go for bowling with all the technological updates, they do cater to the bowler, which should be no surprise - they are a bowling alley after all. The biggest problem is that there are times when they are seriously under staffed. They have large parties and full allies and only have 2 people working to take care of both the bar, cooking and serving food, and taking care of the needs of the bowlers. Not a good plan when it comes to service. The strange thing I've found with this plan is that being what is commonly known as a "regular" is a bad thing. While the staff goes out of their way to be friendly and accommodating, as soon as it gets busy you take second place as the regular. Anyone and everyone that comes in comes before you. You'll wait for a drink at the bar and your food order will wait till they have time to get to it no matter where you should be in the queue. They need to remember who their base clientele is. It's great to cater to new customers to build your base, but don't forget who is there spending money on a regular basis. Increasing the staff during busy times may cut the profits, but then even a basic student of economics knows that volume and customer satisfaction will more than make up for it in the long term.

 8 years ago (20-01-2018)

Best food and a awesome staff and amazing relaxed atmosphere

 7 years ago (11-02-2018)

I’ve always enjoyed bowling here, along with the great food served in the restaurant. The staff here are pleasant and if you need help with bowling equipment, the pro shop, ran by a guy named Brian, is a great place to get assistance.

 8 years ago (31-12-2017)

Love this place great food, drinks and server's Nikki is the best 😊😊..  It is always clean inside and plus the bathrooms, very nice place  plus they give you rewards cards awesome..

 8 years ago (09-01-2018)

This is a family owned business that I have personally known for over 45 years! Cozy atmosphere and great food!

 7 years ago (03-02-2018)

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Suburban Bowling Lanes

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