Subway

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"Your local Cleveland Subway® Restaurant, located at 1800 Euclid Ave brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well."

Address: 1800 Euclid Ave , Cleveland 44115, OH, US

Phone: (216) 687-1017

State: OH

City: Cleveland

Zip Code: 44115

Opening Hours

Monday: 10:00-19:00
Tuesday: 10:00-19:00
Wednesday: 10:00-19:00
Thursday: 10:00-19:00
Friday: 10:00-19:00
Saturday: 11:00-19:00
Sunday: 11:00-18:00

Update Info

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Reviews

Well went to this subway got 2 BMT 3 macadamia nut cookies. One worker made my sandwich and one worker made boyfriend's sandwich.  The one making my sandwich was scared to put the toppings requested,  I had to keep asking for more. Got home and my cookies were chocolate chips not macadamia.  Called store to complain.  Now I got to waste gas to go back for 3 cookies. But here are pictures of both sandwiches I just didnt want to argue with him. Mines is the one that look like just meat. His is over flowing with toppings

I currently am a guest in the city of Cleveland during this 2023 Thanksgiving holiday. I visited this Subway location 1800 Euclid Avenue around 2:45 in the afternoon. The manager and other employees are NOT customer friendly. Another customer after us was being served. I overheard his disappointment that they did not have the sandwich he desired. It was a calm conversation. When the customer left the Manager called him an a@@hole in my presence and proceeded to the back to spread her Negativity to the other two employees who were chiming in as well. I approached the manager about the name calling and she sd the customer was yelling which was not true. I stated that you all dont smile at the customer and are not inviting. She stated tht we’re not required to smile at the customers. I asked “but are you required to be customer friendly”? She sauntered off in all of her sternness. The environment is Hostile and Not welcoming. There was not even a “welcome in” or a “thank you”. The manager and employees create the atmosphere that either draws the customer in or pushes them away. The workers and manager are just Rude!

There was only one employee working at the time I was there so my wait was longer than usual since there were two other customers who ordered 3 or 4 sandwiches before me. The employee wasn’t too rude but not too friendly maybe she was tired, not complaining.Food: 5/5

Service was great, but it looks a bit understaffed. Especially in the evenings, it appears that there is usually only one employee behind the counter. I can't help but worry about the worker's ability to tend to customers, as well as their safety while they are alone during the later hours.

The worst subway anywhere I've  been. Service is the worst. Food is less then any other. Got a footlong it was less on it than a six inch. All bread. Avoid at all cost way more places nearby to eat at.Food: 1/5

Went in 5.monutes before closing. Fasted sub girl i ever seen. Did an excellent job!Food: 5/5

Rude customer service, won't refund their mistake. Never using them or door dash again.

I had a complicated order. The counter guy was wonderful. Very patient, very precise in making sure he was getting it right, and quite personable. The store was spotlessly clean. Busy, but not overly so. No one had to wait long. Definitely recommend!

Your staff needs to be trained on what is legal and what is illegal. It IS ILLEGAL to refuse a disabled person with a LICENSED GUIDE DOG AND PAPERS that. Asking her friend to order for her and for her to go outside??? SERIOUSLY. Be very very thankful that the individual is not interested in money but rather education. You would be facing a HEFTY lawsuit and YOU WOULD HAVE LOST. All you offered was a free sandwich? That is low and shows your business ethics.

I’m a CSU student and I come here at least once or twice a week. I’m always greeted by a nice older gentleman who is exceptionally friendly and welcoming. I always experience fast and hospitable service and a good sandwich. I have yet to have a bad experience.

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