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Reviews, get directions and contact details for SUBWAY®Restaurants

Address: 11735 Statesville Blvd, Shop 5, Third Creek Station, Cleveland, NC 27013, USA
Phone: (704) 278-0073
State: North Carolina
Zip Code: 27013


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 9:00 AM – 10:00 PM

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Reviews
We arrived at 7:45pm. The open sign was off. The door sign says they close at 10pm. We informed them of the off sign and they didn’t bother to turn it on. They had every chair turned up on the tables. It looked like they were in the process of putting up the food. They sighed as we came in. I asked if they were closing. She said no. We proceeded to order. They were slinging things around and removing lids from the containers. They had the condiments pulled to the opposite counter as if they were getting them ready to put away for the night. They didn’t have name tags on so I couldn’t get their names. I asked for broccoli soup. They said they were out. I asked for chocolate chip cookies. They said they were out. One started making my sandwich wrong so I corrected her and she just slung the stuff off back in it’s container and started making it correct on the same bread with bits of the wrong meat on it. Then she started putting egg on the bread and picked a piece up from the container that looked like someone had took a bite and she started raising it in the air inspecting it and commenting on it looking like it had been ate on. Then slung it back in the tray and threw a different piece on the sandwich. We told them we didn’t want one of the sandwiches toasted. She put it in the toaster anyway and we corrected her so she grabbed it out and finished the sandwich as it was. I asked if we could sit in the dinning area. She said yes but didn’t put our food on a tray or pull the chairs down. We had to grab up all our food in our arms and remove the chairs to sit. They seem to be in a huge hurry. They didn’t have any costumers there when we arrived. After we sat, several others came in. Everytime someone came in, the two working appeared that they were making sly remarks to one another. It was as if they wanted people to think they were closed and for those who came in anyway, they seem to hurry them out. They were very unprofessional and rude. We felt so unwelcome. It was terrible!
8 years ago (19-11-2017)
Don't seem to be crowded . Great place to eat !
8 years ago (03-01-2018)
Good food great staff
8 years ago (27-06-2017)
Very fresh with friendly workers
8 years ago (12-10-2017)
Ok been here more times than I can count because I live close. As far as the food, it is typical subway. As for the service let me give you some ways to improve your store. 1 if you close at 10pm don't start moping and sweeping under people's feet 2 hours early. 2 the same applies to the vegetable bens don't put them away 2 hours early. I know sometimes we all are ready to go home from our jobs but that doesn't mean the customer service should diminish. 3 don't tell the customer you are out of sweet tea at 7:30 when the more likely senerio is you just don't want to brew any. I mean who runs out of sweet tea in the south! Oh by the way 3 stars is generous.
8 years ago (18-03-2017)
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