SUBWAY®Restaurants

Reviews, get directions and contact details for SUBWAY®Restaurants

Address: 702 South Acme Road, Suite 103, Shell Food Mart, San Antonio, TX 78237, USA

Phone: (210) 547-1810

Website

State: Texas

City: San Antonio

Zip Code: 78237

Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 8:00 AM – 11:00 PM
Sunday: 9:00 AM – 9:00 PM

Update Info

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Reviews

The last time I was here was in December, I wasn't sure if they was short staff or not but there was a line and there was only one person who's making the sandwiches. Almost everyone wanted a footlong and I did too but I decided to get a 6 inch sandwich instead because I wanted to be easy on her she was a older lady. She took her time, which made me wait longer, one guy just left because she was moving kind of slow. I waited because I wasn't in a rush, so after I gotten my sandwich and paid for everything I went to get my chip, I pick one chip up but I saw another chip that I wanted so I pick that one instead and the first chip I picked up I put it back. I was about to exit the store and this lady stop me and ask me if I took two bag of chips..I was "no I took one" in my mind I was like "are you serious?"I realized I was the only black person in there, and accused me of stealing I wanted to say that "NOT ALL BlACK PEOPLE STEAL" I storm out of there, I was so offended and angry but I thought it wasn't worth it start a argument with the lady. All I'm saying their customer service was horrible and the sandwiches wasn't all that good anyway, hopefully they hired better employees.

 7 years ago (07-02-2018)

Today dumb n dumber were making sandwiches. First time having such bad service we walked out. Party of 7 went to Whataburger instead.

 8 years ago (04-11-2017)

TERRIBLE, customer service, and do not know how to make a sandwich.  Go to the Shell next door for something instead

 7 years ago (03-02-2018)

Some times service can be slow.

 7 years ago (22-04-2018)

I ordered 2 6inch subs for both my son & I. As I ate it I could taste onion in it & there wasn't onion in it. I did however notice that the girl who put the greens in it didn't change out her gloves. I called to complain to management & she wouldn't take responsibility for her employees wrong doing. I've never been to a Subway where the employees don't change the gloves before making the next sub. That's the only explanation I would have for tasting onion in a sub that should've only had lettuce tomato cucumber & pickles. I didn't enjoy my food & the easy fix to throw off the extras put in it made my sub something I could've easily & readily made @ home. This establishment needs better management & better employees who know to change out their gloves as to not contaminate the next customers food. Manager sucked and really shouldn't deal with customers since she had poor customer service. Any other place would willingly offer a solution to the issue & not say the customer was wrong. After all they didn't taste the damn food. Waste of time & money!

 10 years ago (03-11-2015)

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