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Reviews, get directions and contact details for SUBWAY®Restaurants

Address: 1028 Richmond Ave, Staunton, VA 24401, USA
Phone: (540) 885-0222
State: Virginia
City: Staunton
Zip Code: 24401


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM


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Reviews
Very poor customer service and food safety practices at this Subway. The bread was very undercooked on the bottom. Instead of immediately offering to make a new sandwich, the employee said nothing to me, went to the back and rummaged through two drawers to finally find a thermometer at the back, wiped it off on a napkin, stuck it in the bread, and said "your bread is cooked." When I asked if she was going to make another sandwich she repeated that the bread was cooked. I asked for my money back and she was rude to me about that as well before finally giving it back. The bread was not cooked properly. They are supposed to take temps at least four times a day so she should not have to search for a thermometer at the back of a drawer in a zipped pouch if they are doing what they are supposed to do for food safety. I'm leaving out several other rude things for brevity here but I gave a detailed report of my experience to the Subway corporate customer service rep and they gave my number to the "manager" at the local store. I received a phone call back from the very same employee who had been so rude to me and the first thing out of her mouth was "I wasn't rude to you."
8 years ago (24-07-2017)
Employees like to treat customers like garbage. Sad service.
8 years ago (05-10-2017)
My husband and i went in to get dinner. The young girl working was highly sarcastic and rude. Very unprofessional.
8 years ago (05-10-2017)
Laura is the absolute best worker I have ever met! Hands down. Never fire her.
8 years ago (11-02-2017)
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