Sun Federal Credit Union

About

Sun Federal Credit Union was established to serve sponsor groups (and their families) and those who live, work, worship, attend school or regularly conduct business in one of the communities we serve.

Story

Federally insured by NCUA. Privately insured for $250,000 by Excess Share Insurance. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

Mission

In the spirit of "People Caring About People," the Mission of Sun Federal Credit Union is to improve the quality of life for each member through a personal and professional service relationship that results in members for a lifetime.

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MODERATION POLICY

The appearance of external links on this site is not an official endorsement on behalf of Sun Federal Credit Union.

Moderation of the Sun Federal Wall and Discussions will take place between the hours of 8am-4:30pm (EST), Monday through Friday, with the exception of the following holidays:

New Year’s Day
Martin Luther King Jr. Day
President’s Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veteran’s Day
Thanksgiving Day
Christmas Day

For matters needing immediate review, please contact us at 800.786.0945, option 2. Please do not use Facebook to request financial or securities transactions.

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STANDARDS AND EXPECTATIONS FOR USE OF SOCIAL MEDIA
People caring about people through Social Media.

In the spirit of “People Caring About People,” our relationship with our members, sponsor groups and communities extends well beyond savings, loans and other financial services. Offering additional ways to communicate and educate aligns with our mission to help “improve the quality of life with each member through a personal and professional service relationship…” That’s why Sun Federal supports certain social media channels that make connecting with us easy for all members.
At the same time we need to keep in mind that as a business we need to protect ourselves from exposure to risks that would have legal impact or negatively affect our reputation. In light of this we’re providing the following standards, but reserve the right to restrict or remove contributions to protect the best interests of our company and our members.

• We follow Facebook’s Community Standards. This includes standards against violence and threats, bullying and harassment, hate speech, graphic content and more. As indicated within those standards, the world-wide web is a diverse community and it is possible that postings may be disagreeable or disturbing to an individual but still be considered acceptable for our page. If you have issue with a post on our page, please email us at [email protected] to let us know. We strive for open dialogue but try to take all positions into consideration.

• We’re a family-friendly institution. We reserve the right to edit or remove postings that we consider inappropriate or discriminatory.

• Everyone loves to hear positive feedback. But if you’ve got negative feedback about one of our specific employees, please respect their privacy and refrain from posting it in this public forum. Email any employee-specific, negative criticism to us at [email protected], and we will forward on to the appropriate individuals.

• Honesty and authenticity are valued. Never misrepresent yourself, your views or any other type of interaction on the web. Don’t post words or photos that are copyrighted by someone else.

• Security and privacy are treated with the utmost priority. For your security, do not include personal account or contact information, including email addresses, in your contributions — and definitely don’t post anyone else’s.

• Help us avoid controversy. There are lots of other sites that serve as online “soapboxes.” Please don’t post information here advancing overtly political, moral, or religious positions, events or causes.

• We mean business. Contributions that we deem violate the letter or the spirit of any of these will be removed — without advanced notice. We will acknowledge having removed a post. We reserve the right to remove any post we deem inappropriate, especially if it exposes us to legal or reputation risks.

• Our page is meant to engage discussion and deepen relationships with our members, sponsor groups and the community at large. It is not meant to advertise products not related to Sun Federal Credit Union or our affiliates. We will remove any posts which use our page to solicit business without the specific consent of Sun Federal Credit Union.

• We’re all about putting our members first. We believe that social media offers an open dialog for all and by allowing individuals to post to our page, we understand the risk being taken. But we do need to maintain this page as being in the interest and support of and for Sun Federal Credit Union and our members. If it appears that an individual is using our page to promote their own company, product or agenda, we will remove the posts. Please use Sun Federal’s interactive features and presence on the web fully, but responsibly. Show restraint and we’ll all benefit — individually and collectively.

• Don’t give abusers a free pass. If you become aware of any postings that violate these expectations or that you believe are otherwise objectionable, let us know. Email us at [email protected].

• We reserve the right to remove any post at any time.

By posting on our page, you agree that you have read these Standards and Expectations and that any material you post here conforms. You also understand that submitting content via this channel grants Sun Federal permission to use for publicity and/or promotional purposes, your name, likeness, photographs, and any other submitted content, without additional consideration or compensation to you. Furthermore, you agree to hold harmless, release, indemnify and discharge from any and all liability Sun Federal Credit Union and its affiliates, successors, assigns, officers, directors, and employees, and each of them, from any and all claims, demands, obligations, losses, causes of action (whether in law or equity), costs, expenses, attorney’s fees and liabilities of any nature whatsoever, whether based on contract, tort, statute or other legal or equitable theory of recovery, whether known or unknown, asserted or unasserted, which you now have or which arise out of or relate to submitting the content.

Using Social Media - Social media is an open dialogue with many aspects. First and foremost, this is a public space. We welcome comments and feedback, but want people to be aware that this site is not an area for member service requests. For the safety of your account, as well as personal and financial information, PLEASE DO NOT INCLUDE INFORMATION SPECIFIC TO YOUR PERSONAL OR ACCOUNT INFORMATION. Contact us directly at 800.786.0945, option 2, and we will be happy to assist you in an environment, and with procedures, which ensure your safety.

Also, please note, this page, and the associated links for Sun Federal loan applications, articles on our home page, etc. are presented and monitored by Sun Federal Credit Union. Facebook is owned by a third party. Sun Federal Credit Union is not responsible for the privacy or security policies at this site or any third party sites that may be linked to by this page or other Facebook pages. We do not endorse and are not responsible for any ads that Facebook may place on this page, or for the content, products, advice, opinions, or any other information provided by third party sites, or individuals posting on this page. Content submitted by users on this page is subject to approval based on our Guidelines as included here.

Products

We are a full-service financial cooperative.