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Reviews, get directions and contact details for Sunset Valley Funeral Home, Sacramento

Address: 8031 Fruitridge Rd Suite B, Sacramento, CA 95820, USA
Phone: (916) 760-7655
State: California
Zip Code: 95820


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Kevin and John are the most unprofessional people I've had the misfortune to do business with in a very long time. My father passed in June, it took a week and a half to send the proper paperwork for my Uncle to handle my father's affairs since I live out of state. Since it took them so long to send the proper paperwork I was unable to attend any service or be with my family because I didn't have vacation to take, my company offers bereavement, however it has to be taken within 7 days of a family member passing. Then add insult to injury, I paid the company to have a copy of the death certificate which I still have not received and this is now going on October. After a few months had gone by, I contacted John who said he would have it sent out immediately, I did get a "working copy" which is of no use since it doesn't have a file number. Once I received that copy I again called John and again said it would be in the mail. Still nothing has come. So then just a few weeks ago I contacted the owner and founder Kevin, at first he seemed to want to help me, but boy was I wrong. He absolutely refused to honor the business transaction and told me to contact my family to have them pay to get me a copy. I said that was unacceptable and we should not have to pay for something twice. He said what are you gonna do? Sue me over 20 bucks. Nice way to treat a person that has entrusted you. Finally he agreed to reimburse my money. Still have not seen anything.
8 years ago (28-09-2017)
They impressed me for how very caring and helpful they are, they take care the everything to make your loss less painful. Extremily professional and reliable. The fees are the most reasonable in the area. I highly recommend them.
8 years ago (26-04-2017)
Our family had an excellent experience at Sunset Valley Funeral Home. My mom has not been in the best of health, and Alfonso helped us pre-plan in the event of an emergency. He was very professional and caring as he guided us through the process. Also my mom speaks very little English as Spanish is her primary language. Alfonso and staff are bilingual, which is a definite plus. If you need to make funeral arrangements, I would say look no further and call Sunset Valley Funeral Home ASAP.
9 years ago (25-02-2017)
I highly recommend sunset valley funeral home. If you're looking for an affordable funeral, call them right away.
9 years ago (25-02-2017)
They made a difficult time for our family a little easier to deal with.
8 years ago (09-05-2017)
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