Surber Tire Center

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Surber Tire Center is the leading tire retailer and auto repair shop in Uvalde, Texas.

Story

Surber Tire Center proudly serves the local Uvalde, TX area. We understand that getting your car fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands, such as Michelin®, BFGoodrich®, Uniroyal®, and more. We pride ourselves on being your number one choice for any auto repair. Let us earn your business.

Address: 301 Ham Ln, Uvalde, TX 78801, USA

Phone: (830) 278-9211

Website

moc.eritrebrus@ofni

State: Texas

Zip Code: 78801

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Reviews

Very friendly service and staff. Saved me on a recent trip out to Big Bend

 7 years ago (14-11-2017)

I agree with Nardys Ruiz!  I did not like the fact that Tina said my 74 mother would have to bring her car in for an alignment days later & leave it there ALL DAY!!!!!  REALLY TINA??????  That's piss-poor customer service if you ask me!!!   Not worthy of 1 Star and I know Nardys Ruiz did not mean to put ALL those stars because we will never send my parents back to them after this.  Arrogance at its' best Tina  Surber!  I cannot believe your attitude.  My very best friend has an alignment shop in another city and he was shocked when I told him what Tina did!  WOW
Tina, go take you a Customer Service Refresher Course and learn how to treat people - especially the elderly!!!!!

 9 years ago (12-05-2016)

I attempted to purchase tires from Surbers for my Mother (This is Nardys Ruiz on my husbands email)and got a very high quote.  I believe it is the customers right to shop around due to the availability of prices to choose from even knowing that there is very limited availability in Uvalde.  Either way, I was given a very high quote for 4 tires and chose to call around and found the very same tires at WalMart for a much lower prices including the balancing and all that is entailed with new tires.  I then called Surbers and spoke with Tina and asked her if they would be willing to do the alignment on the tires after my Mom had them placed by Walmart and she asked "Why did she go to WalMart?  I gave her a quote for 3 tires and she had one good one left?"  I then told her that the price was too high and that since I was the one paying for them that I had the right to choose who to install them.  When I asked her how much it would cost to have the alignment, she snidely told me, "Well....she will have to wait until next Thursday but she will have to leave the car here all day!"  The price quoted for that was $115.  I then told her thank you very much, I will check into it and get back with her if I still needed them.  I no sooner hung up, then Tina called me back asking me" Im just curious to know, was it the price that was the reason that you went to WalMart?  If so, We do a better job than WalMart does and we would have done much better due to their reputation of not doing such a good job"  I then told her...."THAT IS WHY I WAS SENDING MY MOTHER TO YOU GUYS FOR THE ALIGNMENT TO MAKE SURE THAT IT WAS DONE APPROPRIATELY!"
I then told her that I would be telling my parents not to do business with them anymore.  We are going to Franklins' from now on....they were even less expensive too.  $95 for alignment and would only take an hour....how about that?  Put that in your pipe and smoke it Tina.  You need to learn a bit about CUSTOMER SERVICE!  GOOD LUCK TO YOU! 
****NO FIVE STAR RATING FOR YOU AND I WOULD NOT PUT A SINGLE STAR AT ALL BUT TO POST, I HAD TO PUT AT LEAST ONE! THANK GOD MY SISTER NOTICED SO I COULD GO IN AND CHANGE THE RATING!

 9 years ago (12-05-2016)

I am very pleased with the service and the follow-up after sale of new tires,  I trust y'all implicitly.  I also enjoyed visiting with Tina as my tires were being taken care of!

 12 years ago (07-10-2013)

Prompt, professional and courteous. I never shop anywhere else when I need tires!

 11 years ago (12-07-2014)

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