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Surprise Lawn & Garden

  1. Arizona
  2. El Mirage General Contractor

Reviews, get directions and contact details for Surprise Lawn & Garden

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Parts, Sales and Service of all major brands of outdoor power equipment.

Story

Parts, Sales, Service & Repair. Welcome to Surprise Lawn & Garden, where we pride ourselves on being the leader of Commercial and Residential lawn equipment repair, sales and service company.. We offer an extensive parts department and our knowledgeable staff will assist you with all of your gardening needs. We are an authorized service dealer for Briggs & Stratton, Tecumseh, Echo, Generac, MTD, and Murray Husqvarna, Bear Cat, Ryan, Bob Cat, Shinaiwa, Poulan/Poulan Pro. We repair generators, hedge clippers, trimmers, saws, leaf blowers and vacuums. Commercial contractors come in to receive a professional maintenance agreement for your fleet of Mowers. We look forward to servicing your equipment.

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Address: 12317 NW Grand Ave, El Mirage, AZ 85335, USA
Phone: (623) 876-0529
moc.nwalesirprus@ofni
State: Arizona
Zip Code: 85335


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Reviews
I'll do my best to be brief. The self propel cable broke on my lawn mower and I took it to their shop the first week in September. The nice young man suggested that I go ahead and do an oil change/ tune up while I had it there. He said that it would be about $90 and that they would call my cell by the end of the week when it was ready. TWO weeks later I call them to confirm it was done and they shared that it wasn't but they would call my cell once it was done. After another week goes by and I get a letter from my HOA that my lawn is to tall, I call again. They share that they are waiting on the cable ( 3 weeks to get a cable ??? ). This week I call again and let them know that it's literally going on a month now and I'd like to mow my grass and put down the winter lawn. I ended up calling each day to confirm the progress as I didn't want to wait any longer. Outcome, I picked up the lawnmower today right before they closed. Cost - $129.00 and when I start it at home it's idling so high that I'll need to find a way to adjust it. - I'll share that Jim, the owner, called me today and personally apologized for all of the trouble. I really appreciate that he owned up to the poor service and did what he could to make up for it. I was impressed.
10 years ago (11-10-2016)
Great place!!! Good customer service!!
9 years ago (29-06-2017)
Always honest and do a great job.
9 years ago (18-08-2017)
Very nice and help full
9 years ago (27-07-2017)
They had the parts that I needed at a reasonable price. quick and courteous service.
10 years ago (22-09-2016)
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