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Reviews, get directions and contact details for Sutherlands Lumber #1403

Address: 2263-2273 N. Amidon St, Wichita, KS 67204, USA
Phone: (316) 838-8200
State: Kansas
Zip Code: 67204


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Reviews
All employees of this store have the personality of cardboard. Dry, no enthusiasm, never smile and don’t help. It’s as if a requirement to work there is to hate talking to people. It is a giant store with allot of items in there. But the over all vibe is terrible. One guy told my gf that they didn’t have gutter clips for xmas lights. and also added “ AND WE WONT BE GETTING ANY EITHER”. Bahh hum bug what a dick.
8 years ago (13-11-2017)
They have lots of hardware and supplies but the service is just awful. Employees are not willing to help you even when you ask for help. I need directions on finding something in the store with no one realizing I was lost I asked two employees talking to each other at the front of the store and they were more interested in their conversation about trucks then to guide me, they pointed out a general direction where the item was and I spent 20 mins looking for it. Worth the extra 5 min drive to ACE Hardware they have all the same stuff and a great staff that is willing to show you the location of the product you are looking for.
8 years ago (11-08-2017)
I have had nothing but great experiences coming to Sutherlands in the Twin Lakes area. They are very helpful and they know their products while.
8 years ago (27-07-2017)
Sutherlands stole my money. They charged me twice for the same item. After dealing with the overdraft they caused, I had to leave work midday and drive back to Sutherlands with my bank statement and card to prove I'd only purchased the item once. Even then, they refused to refund one of the two charges. Gary the manager insisted "it only looks like one charge from our end." My bank insists it was two charges.
8 years ago (09-05-2017)
It's decent. The employees aren't the greatest at smiling. Lumber is dependable and the Richard brand is pretty good for home improvement tools. They have the basics and provides a good service for the north central area. I just wish I could go in and not walk out feeling grumpy.
9 years ago (31-03-2016)
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