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Reviews, get directions and contact details for SwedishAmerican Hospital

SwedishAmerican Hospital

About

SwedishAmerican-a Division of UW Health, is a not-for-profit, locally governed healthcare system dedicated to providing excellence in healthcare.

Story

SwedishAmerican-a Division of UW Health, is a not-for-profit, locally governed healthcare system dedicated to providing excellence in healthcare and compassionate care to our community.

Headquartered in Rockford, Illinois, SwedishAmerican serves 12 counties in northern Illinois and southern Wisconsin.

SwedishAmerican holds many annual events such as Planting the Seeds of Hope Breast Cancer Awareness events, Puttin’ on the Glitz Fashion Show and Luncheon, Heart Care Ask The Experts, as well as our Cardiology Millennium event for professionals.

We also offer classes and support groups for new moms, and support groups for those suffering with diabetes and heart disease.

Our BetterLife Wellness, a SwedishAmerican medical wellness center located within the I.D. Pennock Family YMCA, offers comprehensive programs with everything you need to reach your health and fitness goals! For a complete listing of our events, classes and support groups please visit our Web site: www.swedishamerican.org

Mission

OUR MISSION: Through excellence in healthcare and compassionate service, we care for our community.

OUR VISION: To set the standard of excellence in quality, service and outcomes.

OUR VALUES:
Integrity:
"We are honest and ethical in all we say and do."

Compassion:
"We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs."

Accountability:
"We hold ourselves accountable for our actions."

Respect:
"We treat every individual as a person of worth, dignity and value."

Excellence:
"We strive to be the best at what we do and a model for others to emulate."




Products

For a listing of our services please visit: http://www.swedishamerican.org/services/

Address: 1401 E State St, Rockford, IL 61104, USA
Phone: (779) 696-4400
State: Illinois
Zip Code: 61104


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Reviews
Don't lose a loved one in the Emergency Room. You will be put in a disgusting room and then be told someone will be with you in a minute. 20 minutes later after you complain and want to know what is going on, you are told they are waiting for a chaplain. Well if you didn't figure it out when you were put in the room, you certainly will figure it out when you were told they are waiting for the chaplain. Then don't take too long to grieve and say good byes because they will rush you out because they "need the room"! And don't expect any of the staff to be sympathetic or compassionate. The only person to show us compassion and sympathy was the coroner's representative. SwedishAmerican should seriously re-evaluate their mission statement!
9 years ago (31-12-2017)
Helpful staff, free valet parking and now a small museum on the first floor. The emergency room provided good care when I had to get Staples from a fall on the ice. Not fun but they saw me right away.
9 years ago (19-12-2017)
I have received medical care from Swedes for many years. Family doctor, specialists, surgery, out-patient, in-patient. I've received wonderful care and courtesy everywhere, and my outcomes are really good. Collaboration with the Mayo Clinic has also been smooth.
9 years ago (02-10-2017)
The Emergency Room would get zero stars if I could rate it that. Their customer service is absolutely poor and the people behind the bullet resistant glass need some serious customer service training. They were treating everyone poorly. Possibly overworked and lacked basic human compassion. I would recommend not going there. The rest of the hospital I have been told is fantastic. It's too bad that their face has a black eye due to some of the unfriendly, non-compassionate people that work there.
9 years ago (28-09-2017)
Bad experience ! I've been here multiple times, and each time they don't seem to get better. First the bed sheets were stained , as In fresh stains but INSISTED that they did clean the sheets and put "new" ones. Asked for a new sheet but was denied. Min after being in the room we had realized that the bed it self had dry blood and other stains ! Meaning they didn't disinfect the bed which they always should after EVERY patient. Sad case
9 years ago (17-11-2017)
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