SYNERGY HomeCare

Reviews, get directions and contact details for SYNERGY HomeCare

About

Synergy HomeCare of Anne Arundel County offers non-medical home care services. The range of clients includes those recovering from surgery or dealing with an ongoing illness.

Story

Your family’s well-being is SYNERGY HomeCare’s priority. Our compassionate caregivers are trained in geriatric and disease-related topics and have assisted thousands of families. We help people who want to stay in their home wherever home may be. Whether your loved one is recovering from surgery, living with Alzheimer’s or needs a little help, we assist our clients maintain their independence and enhance their quality of life.

Mission

We strive to be the premier provider of home care services in Anne Arundel County by offering care and compassion of the highest quality. Our success will begin with each of our caregivers and clients being treated with the utmost respect and diginity.

Products

non-medical homecare services

Address: 420 Chinquapin Round Rd Ste I, Annapolis, MD 21401, USA

Phone: (410) 263-4050

Website

moc.eracemohygrenys@30dmeracew

State: Maryland

City: Annapolis

Zip Code: 21401

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

My name is Candice. I have been working for Synergy Home Care Of Annapolis as a caregiver for almost three years now and a certified nursing assistant for a total of 10 years. It has been such a pleasant experience working with Jennifer McAndrews and everyone on the team to help meet the needs of every client I've been assigned to care for. Synergy Home Care has maintained professionalism, compassion and diligence while serving the clients. I'm so grateful that I've had this opportunity to develop my skills as a home caregiver all while under great leadership.

 7 years ago (29-08-2017)

I have worked with the owner of Synergy HomeCare for about 5 years now and am  happy to say I have always had a very positive experience.  They work very hard at coordinating caregivers for their clients. It is apparent that they value providing caring and compassionate service to all their clients.  I would recommend them highly.

 7 years ago (16-08-2017)

We no longer work with Synergy. 

The short story...  My husband and I were out of town for two days on business, so we hired Synergy (caregivers) to come in and provide meals for my mother in law. 

We found out my mother in law was only served toast the first full day of care. When we notified the office manager she was not empathetic, mortified or apologetic... she was defensive.  We had asked her if she ever surprised her caregivers by showing up unannounced just to spot check and see that everything was as it should be. 'No, she doesn't'.  We needed her to do something... seems reasonable, after all we were out of town. She had enough information that pointed to a problem.  Right?  She was unwilling to take action. It's not that my mother in law was being starved but for $22. an hour the caregivers should cook more than toast!!

The office manager later said she had spoken to the evening caregiver. The caregiver told the office manager that she had made chicken, corn and potatoes for my mother in law. This was not true!  Not one bit of it!!!!!  First of all we had no potatoes in the house and secondly, when we got home, we found the chicken still wrapped in it's package, uncooked, and so was the corn.  

When we paid the bill, I included the email conversation we'd also had with the office manager and addressed it to the person that I assume is the local owner operator (a different female than the office manager)...  Guess what?  (And not surprising!)...  We never got a call from her but Synergy did cash our check!!

Our opinion... 'elder neglect'.

The other thing that's important to remember here is that my mother in law had a very good relationship with the once a week regular daytime Synergy caregiver (she wasn't available during this particular trip to fill in) and due to what happened my mother in law lost the connection she'd had with that Synergy caregiver. This can be difficult for older folks because, like in my mother in laws case, she doesn't fully comprehend the whole business arrangement. 

Good news!  We now work with a couple who 'live in' when we are out of town and for my mother in law's regular, now twice weekly visits, we work with a different company. We also use Kerri Out for delivery of delicious meals.

 7 years ago (12-08-2017)

I would like to thank Jen McAndrews and her staff for providing exceptional care for my mother during a difficult time. Jen and Synergy were extremely caring, dependable and knowledgeable.

 7 years ago (05-09-2017)

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