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Reviews, get directions and contact details for T.J. Maxx

Address: 136-03 20th Ave, College Point, NY 11356, USA
Phone: (718) 353-2727
State: New York
Zip Code: 11356


Opening Hours

Monday: 9:30 AM – 9:30 PM
Tuesday: 9:30 AM – 9:30 PM
Wednesday: 9:30 AM – 9:30 PM
Thursday: 9:30 AM – 9:30 PM
Friday: 9:30 AM – 9:30 PM
Saturday: 9:30 AM – 9:30 PM
Sunday: 10:00 AM – 9:00 PM

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Reviews
I normally enjoy shopping at Tjmaxx but I had a very bad experience today at this store. I was returning a faulty item; a men's leather belt. A manager accused me of trying to return a used item, i insisted that the belt was never used. I put the belt on one time and the buckle detached. She then said to the cashier, "I don't have time to argue with him, just give him store credit" and proceeded to walk away. She was extremely rude and disrespectful towards me. When I confronted her and demanded an apology, she was unapologetic and wasn't interested in hearing what I had to say and walked away again, leaving me even more upset. I was shocked that someone like that could be a manager. She should be fired or re-trained on how to treat customers with dignity and respect. If the general manager is reading this, please feel free to reach out to me directly for more information.
8 years ago (31-12-2017)
I find great stuff not so often but that's the catch. The customer service here could be better though
7 years ago (12-01-2018)
Love this store. Anyways find something. Even though it's crowded I the weekends they have lots of cashiers so checking out is not bad.
8 years ago (15-11-2017)
Always find a bargain. Plenty of parking. Store is neat and orderly.
7 years ago (20-01-2018)
There's always good deals!. The one located at College Point NY, is my store, and the employees are my friends!, they are very nice with the customers.
7 years ago (03-01-2018)
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