T-Mobile

Reviews, get directions and contact details for T-Mobile

Address: 1111 Meister Rd, Lorain, OH 44052, USA

Phone: (440) 282-2565

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State: Ohio

Zip Code: 44052

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Reviews

I called to get some help with adding a line to my account and I was told that he was too busy to help me. He had paperwork to do and his team members were busy. Not a “let me get your name and number and I will call you back to help” or “can you hold while I see if someone else can assist you”.  I have been a T-Mobile customer for MANY years. Unfortunately this is making me reconsider staying with this company. Not only was this person rude, the customer service number hung up on me 3 times because “ALL ASSOCIATES WERE BUSY” then it would just hang up on me. Your Customer service is HORRIBLE! No wonder I was treated like I didn’t matter. I wouldn’t have a job if I treated people like that. Very sad.

 8 years ago (28-11-2017)

The employees are wonderful in product knowledge and very friendly. Will recommend to everyone.

 8 years ago (17-11-2017)

Rude sales person who refused to match a price that was online in order to get their commission sales....very slow and not in rush even though several customer in line. SAD!!!!

 8 years ago (29-08-2017)

Very helpful and friendly employees. Store is very clean and neat. Displays of phones and accessories are in neat order.

 8 years ago (19-04-2017)

Wonderful experience at their store! Everyone there was wonderful AND helped me out. I had my baby with me who turned pretty antsy towards the end while she was setting everything up. One of their employees asked permission to carry her around and play with her. That helps out tons!

 9 years ago (08-11-2016)

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