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T-Mobile

  1. California
  2. Baldwin Park Store

Reviews, get directions and contact details for T-Mobile

Address: 3060 Baldwin Park Blvd D100, Baldwin Park, CA 91706, USA
Phone: (626) 338-9182
State: California
Zip Code: 91706


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Reviews
I wish google had the - starts!! Worse service ever I just walked into the store 15 minutes ago to make a payment! And they told me I had to wait because there was other people ahead of me! Last I check it only take less then 5 minutes to make a payment! The representative told me he could out my name and number down and I would get a text really so I'm suppose to go home then drive back do you know how stupid that sounds!! So I had to drive to the one one Hacienda wonderful service and I timed him he only took 2 minutes to make my payment!! Never ever again will I come to this store!!! Worse service ever!!!!!
8 years ago (14-06-2017)
Waiting for over half an hr just to buy a cell phone case. Ridiculous never coming to this location again.
8 years ago (24-09-2017)
Horrible customer service. They are not well informed when you ask them. Today I had a very bad experience and the manager acts as if they know everything even if you call the information number for t-mobile. I got 4 free phones because of a special and wanted to upgrade my old phone for an s7 edge but in order for me to not mess with the contract that would require me to pay for the free phones I needed to pay upfront but owe at least $1. I had bought 3 s7 edges a week before and did not have an issues in west covina but unfortunately the manager called this fraud??? I'm paying the phone upfront how is this fraud?? I had mentioned that the tmobile customer service representative said it was ok to do this. Go to a corporate company instead of this independent store. They lie and add extra surprise costs without letting you know. This is my opinion, but if you want to get lied to and pay extra then go for it. I'm going to the kiosk in west covina.
8 years ago (10-05-2017)
Very rude service. They sold me on the idea of 4 times as many freebies during T-Mobile Tuesdays if I get 4 lines, so I now they say only ONE per customer. Like, WHY THE HELL would you lie to me and tell me to get 4 lines if I can't even get that many freebies?! I PAID FOR EM!!
8 years ago (26-09-2017)
Horrible customer service. Ordered a replacement phone at one of the Inglewood locations which had awesome customer service! Received the text that my phone was ready for pick up at this location so I came the following day after receiving the text and they wouldn't give me the phone because their system wasn't updated so I would have to wait 24-48 hours to get it which is bullshit especially since the text from t-mobile said it was ready.
8 years ago (18-02-2017)
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