T-Mobile

Reviews, get directions and contact details for T-Mobile

Address: 4630 Hoffman Blvd, Hoffman Estates, IL 60192, USA

Phone: (224) 802-2754

Website

State: Illinois

Zip Code: 60192

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

related searches: T-Mobile login, T-Mobile Internet, T-Mobile customer service, T-Mobile Germany, T-Mobile near Me, T-Mobile Prepaid, T-Mobile app, T-Mobile Business

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Reviews

Really really smooth and easy experience. I had a very complicated situation going into T Mobile where I needed 3 phones ported from 3 different services and still wanted upgrade options when the new iPhone comes out seeing as I needed to get new phones because Sprint wouldn't unlock ours. They took care of EVERYTHING that I needed for LESS than was I was expecting pay. Not only that, I received extra lines for free. Now I can get a tablet or an additional phone for when I need it. Vik is a great guy and his team are all just as amazing with their outstanding customer service skills. While in store, I saw a woman come in extremely erratic and complaining non stop about there service and the phone she had. By the end of her trip she was walking out laughing and satisfied. This is definitely what you like to see. They are very good about following up and making sure everything is in order even after the lines have been set up. Great store. Great experience. Would highly recommend this location if you are looking to switch carriers to T-Mobile.

 9 years ago (04-07-2017)

Good for buying items of the shelves like any other store, but avoid this place for anything account related or important. Just call T-mobile for professional/respectful customer service.

 9 years ago (17-11-2017)

Amazing experience! Staff friendly and welcoming. Miguel was very helpful he was able to help me get the right plan for my family. I was in a and out with my new iPhone 7 in a blink of an eye. Would recommend 100%

 10 years ago (02-02-2017)

Went into this store for the first time.  My phone was broken beyond repair.  The young men in there could not have been more helpful.  Did not sell me more than I wanted.  They helped in every way they could.  I have been in many T-Mobile stores and this was the best customer service I've ever experienced with this company.  Still happy with my phone several weeks later.  Worth the trip for me.

 10 years ago (15-02-2017)

Rude customers service. They charge $25 for SIM card replace ($1.99 on internet) 

 9 years ago (28-04-2017)

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