T-Mobile

Reviews, get directions and contact details for T-Mobile

Address: 27 N Federal Hwy, Fort Lauderdale, FL 33301, USA

Phone: (954) 463-7700

Website

State: Florida

City: Fort Lauderdale

Zip Code: 33301

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

Every time I go to  t mobile store in North federal highway I experience the best possible customer service of all time; I  had been a t mobile customer for about, I think 4 years or more I don't remember, every time I go to the store everyone is very friendly and knowledgeable, I usually like for Chris and Wasi to help me because, for me they are the best. They are every knowledgeable, friendly and try to help you as much as they can, they never let me leave the store without trying to help me with what I need.
Is not like the others co-workers are not going to do it too, I know almost all of them, and had the opportunity to work, with Frank, Danny, Bernard and Natalie, sorry if I got I forget someone, but this are the ones I see often, they all very good as well, but like I said, I always wait for Chris or Wasi they are my life saver.
They always helpful, They had give me the best customer service I had received, from details of what I am getting, to taking that extra time to help me set up everything in my new device, some time they stay that extra time even after they had finished their shift.
I don't really like to write reviews  but when you see an employee going above and beyond to help you, you have to give them the credit.
Thank you guys and keep the good work.
See you around!
D

      
      
      
 7 years ago (21-04-2018)

This store is absolutely the worst customer experience I have ever had, they honestly do not now anything about what they are doing and completely screwed me over.... not only did they tell me take advantage of the rebate for buy one get one free which didn't work so I spent tons of money on a new phone.
Second they had me wait 8 hours to get the phone.Third promised to unblock it but took them like 2 weeks to do it.
This was in January I am still dealing with trying to get the rebate... the manager never came out its horrible service. Don't go here at all.

 7 years ago (21-03-2018)

Great Customer Service. Love the iphone

 7 years ago (01-04-2018)

Excellent customer service. The fact they could see I was over 50 was a BIG bonus with monthly savings, service and free stuff that has made life that much easier. I tell people often about the staff and how kind they are to those who were not born texting.

 7 years ago (20-11-2017)

This store is awful.  I walked in a line 3 people deep, none of which were being helped.  The music was loud I walked over and turned it off. the manager stopped everything he was doing turned it back on in a considering manor informed me the music has to be all the time.  I left.

 7 years ago (03-03-2018)

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