T-Mobile

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Address: 32391 Street of the Golden Lantern B, Laguna Niguel, CA 92677, USA

Phone: (949) 443-0765

Website

State: California

Zip Code: 92677

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Reviews

Tim and Jonathan always give great service. They actually listen and help solve problems. Love this store.

 8 years ago (01-03-2017)

Helpful people - had problem with phone - no clear fix - worked around and fixed issue - now problem is reoccurring but will stop back in and see if can't help.

 8 years ago (23-02-2017)

I went to the Laguna Niguel store on Friday 7/29 in order to buy a new phone. The old phone was a cheap $99 phone a few years ago and I wanted to compare it to the newer phones. I was only looking for an entry level phone and the salesman Jonathan was an absolute WASTE OF TIME! He walked from the counter to the wall to point out the 2 entry level models that they carry and then walked back to the counter. I asked him a question he walked back to the wall and pointed to the small description and said read it! This went on  for a few minutes. He would walk from the counter, poorly answer a question, and walk back to the counter and ignore me. Finally I left after I told him that he was a terrible salesman. I then went to Costco in Dana Point. Anthony, an independent salesman, working a kiosk helped me. I bought a new phone for $139.99 and I am very satisfied. I will NEVER go back to T-mobile for anything other than to pay my bill! Jonathan at Laguna Niguel T-Mobile is a typical minimum wager employee that couldn't care less about his job!

 9 years ago (31-07-2016)

Nice choices and display, but marginal, air-head staff

 8 years ago (11-04-2017)

Thank you Cory S. for assisting me with choosing a new phone. I am super happy with it! I will definitely recommend Cory and this T-Mobile branch to everyone. Very friendly and knowledgeable. Very quick and easy! I left with the store with no questions in my mind because you did an excellent job. 5 stars/10 out of 10/two thumbs up/A+!!!!!!

 9 years ago (18-01-2016)

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