T-Mobile

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Address: 36816 Van Dyke, Sterling Heights, MI 48312, USA

Phone: (586) 977-9977

Website

State: Michigan

Zip Code: 48312

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Reviews

I love T-mobile but this location was awful, t he sales rep basically told me to buy my cell phone cover there and then go to best buy to have them put it on really??? And then the other sales guy was upset because I didn't buy my S8 there and instead did it over the phone. Terrible customer service

 8 years ago (29-05-2017)

I went in to return a phone and get another phone. No fault of the employees i had to waot 24 hours to get my phone, they said they were going to hold the phone for me and when i went back they sold my phone to someone else, worst experance ever along with a network that barley works as well makes me want to switch back to verizon 

 8 years ago (03-07-2017)

Went to replace phone that had been crushed and the staff at T-Mobile were amazing. Dealt with Courtney, very knowledgeable had new phone in less than 15 minutes. She even managed to get my address book and pictures back even that the phone would'nt switch on. Recommend this branch to anyone, ditch all the other carriers. First rate 5-star

 9 years ago (20-01-2016)

Please stay away from this store. Extremely rude customer service. Sales girl Maria was very arrogant. Do not know how to be presentable to a customer. She was eating Jimmy John's sandwich at the counter and talking to her boy friend while handling me and one call from customer, all at same time. With her dirty hands, she tried to activate my new samsung s7 phone and she dropped it. When I was concerned about the status of the phone, she was still on the phone with her boy friend. She just replied that it was an accident and now my phone has a bad ding without making a single call....
Will going to call T mobile customer service to complain her for sure.

Go there on your own risk...

 9 years ago (16-04-2016)

I absolutely love this location! Staff are always polite and knowledgeable! I highly recommend this store to everybody! 

 9 years ago (09-05-2016)

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