GadgetDrop Cell Phone & Tablet Repair

Reviews, get directions and contact details for GadgetDrop Cell Phone & Tablet Repair

Address: 11508 15 Mile Rd, Sterling Heights, MI 48312, USA

Phone: (586) 883-6628

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State: Michigan

Zip Code: 48312

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Reviews

I was referred to Gadget Drop by my boyfriend who had taken his IPhone 7 plus in to fix his screen, he had a great experience and when I broke my screen he told me to go there so I did. As soon as I walked in Marco was very attentive and got my phone started right away, he opened my phone to fix the screen and my home button wasn't working correctly so he had me wait until he got it to work but Unfortunately he doesn't have the home buttons to replace it (which I'm pretty sure apples the only place you can get them fixed at) but he told me my best options either taking it to apple or insurance claim, as I was leaving he put a free screen protector on and also gave me a case so the phone would be safe until I took it in to apple. So I went to apple the next day or two and waited 2.5 hours for them to tell me they will charge me 170$ to fix it and with my insurance claim I'd pay 175$ for a new phone, so I left and weighed out my options...Marco went out of his way to contact me and ask me how things went I explained everything to him. He had me come back before having to spend more money because he wanted to try and get it to work for me, he spent like 2-3 hours of his own personal time trying to switch and try different screens to connect the home button but soon realized the button had a break in it causing it to not function correctly, so he had put my original screen on which was cracked and blacked out..I left and I made the insurance claim, they told me I needed to delete the applecloud and disable find my iPhone thing...once again I had to go back in to see Marco, who without any hesitation switched my screen again so i was able to see my screen and so I could send my pictures to my email and delete everything else( bc I couldn't remember my Apple ID password ) he disabled it and checked it twice to make sure everything was off of it. It is amazing because most places after you pay for services and you leave they will charge you if you come back in. Marco is a great person who makes you feel like family and helps out as much as he can, also from my experience he goes above and beyond for his customers. I would highly recommend Gadget Drop in Sterling Heights  to all my friends and family and everyone else. I will definitely be going there for any future problems I come across, Thank you again Marco!

 7 years ago (18-10-2017)

I went to see Marco in there today. I explain my situation to him and he was super helpful. The repair process was quick and the phone was as new after the fix. I would recommend this place and would come back! Keep up the good service!!!

 7 years ago (09-08-2017)

Came in when visiting family from MI.  Found this gem on Google and called for an estimate.  The manager gave me a price cheaper than any other store I called.  I have an Iphone 7 Plus and the front was completely shattered that the touch screen sometimes wouldn't work. The staff there had my phone fixed in 15 minutes!  Also note that the price they quoted me over the phone is the price they charged me, no extras or fees.  They also have phone cases and screen protectors, which is convenient.  Overall, great experience! I recommend this company to all my friends and family from the Greater Detroit area!

 8 years ago (25-06-2017)

Great experience. Marco was very knowledgeable and honest. He was very upfront about repairing options we had for my wife's iPhone 6 Plus. Gave us a great price.  Excellent work done. Haven't had any issues with phone since being repaired there. We will definitely be returning for any of our phone repairs.

Thanks again Marco for your excellent professionalism and work done.

Germaine and Monika Rhodes

 8 years ago (04-04-2017)

If you ever have problems with your phone I highly recommend this place! I drove a half hour away from home because of the low price and did not regret it! Not only did he fix my
Phone at a low price, there was great customer service and he will not rip you off like most places! Best decision I made I am so happy I brought my phone here

 7 years ago (21-07-2017)

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