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Reviews, get directions and contact details for Taco Bell

Taco Bell
Address: 311 S Dixie Blvd, Radcliff, KY 40160, USA
Phone: (270) 351-5554
State: Kentucky
Zip Code: 40160


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Reviews
This is the worse I have ever been treated by anyone in my entire life We did not get our order, and still had to pay for it online When we arrived to tell them our name they were not busy We were then told that they were out of pizzas and could not make any tacos because they were out of lettuce We were willing to get the tacos with no lettuce and asked if we could replace the pizza we were told we could NOT replace anything on the order When I asked why they said because they do not have access to the online ordering and we had to call 1800-red-taco to take care of it she was very very rude and I could hear other employees laughing in t he background. So I asked if I could pull around and make the call they said no problem but regardless they could not make our order or refund us. So I pull around and call the number. This number offers NO options to deal with anything customer oriented. Instead it is all employee and vendor information according to the options. I pull back around to ask for a different number She gets even ruder and tells us she cannot help us we will need to call that number it is the one her manager gave her to use in case of any issues. Again more laughter. We asked for a refund and she again stated we had to call that number. I again explained it and she called me a LIAR. Her exact statement was "Lying about the number is not going to get you anywhere. I need you to leave my drive thru window if you are just going to lie." At that point I asked again for a refund or our food and was told I had to call that number that was it. SO, I had 5 people to feed, no more money as I only had 33 bucks in the bank and the 30 bucks was gone for the order they are not going to make. So my kids got some cheese crackers from the gas station for their very late night dinner (We had a family emergency that kept us all way past normal times) and the three kids had to split packs of crackers while the adults had nothing but free water from the gas station I have NEVER been treated this bad
8 years ago (08-06-2017)
Drive through line long, bunch of folks hanging out in front of the restaurant. When my turn to order, "I just want to let you know that there is a fifteen minute wait." I decided to wait it out .... Was much money than 15 minutes and I watched 7 cars drive away after being told that without ordering a thing and each of them were told it was a 15 minute wait, even after 15 minutes. It's 11:02 now, there are 3 card on front of me waiting and that 15 minutes long passed. But the car that just pulled up in to order, she did not tell there was a wait. And this was only about a minute after the last car she told 15 minutes. I have my window down ... Wondering what's really going on.
8 years ago (12-06-2017)
Pretty standard taco bell. Depending on time of day / week you could be waiting for food in the lobby for 45 minutes or more. It is pretty routine there. Staff is friendly though, and they have a little tray they carry around with mints and sauce packets... I guess that counts for something.
8 years ago (20-04-2017)
Management is biased towards blacks by visual observation and i have witnesses the. food comes out cold often and these young workers act like punks, bad news.
8 years ago (25-05-2017)
Been in line for way to long. Four cars ahead of me have equaled 40 minute wait and still waiting. This has got to get better. I pray my order is correct. Would leave but everyone wants taco bell
8 years ago (01-04-2017)
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