Taylor Electrical Contractors

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"Service Tuscaloosa, Jefferson, and all surrounding areas, our mission at Taylor Electrical Contractors, Inc. is to deliver exceptional commercial, industrial, utility, & residential electrical services, at a fair value. Taylor Electrical Contractors, Inc. is committed to the safety of our employees and customers. During these times, we have several safety measures we have put in place."

Address: 5479 Skyland Blvd E # 1, Cottondale, AL 35453, USA

Phone: (205) 553-0958

Website

State: Alabama

Zip Code: 35453

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Reviews

Electricians came out quickly accessed the situation and fixed our problem.  They came back after lunch to make sure it was what fixed the problem.

Great company to deal with, very professional and will take care of you. They have been around a long time and I know they support this community well.

Huge Thank You to Taylor Electric! We lost lighting in a public area of our office. The guys were very professional, respectful, and efficient. They had us up and running again in no time!PositiveResponsiveness, Punctuality, Quality, Professionalism, Value

I have been a loyal customer of Skyland East Storage for many years. Every month they took my payment for years. Unfortunately my payment credit card expired unbeknownst to me, and was unaware of the payment being declined. I had received an email every month for years informing me my payment had gone through, but one day the email said payment due...that was right after the card declined. Now it was my fault for assuming the email continued to let me know my payment went through..but that’s only a part of the story. Another fault I carried was years ago I didn’t update my address after moving. Back to the story, after my payment declined the charges began to accrue. Every 10 days a 15 dollar charge accrued. Instead of simply making a phone call as would be considered good customer service they sent a single email, and they sent a certified letter which was promptly returned as the address was wrong. No other attempt to contact me was made. Today I decided to visit my storage building and there was a second red lock preventing me from accessing my unit. I called the number on the unit and Mr  Bruce Taylor picked up the phone. The owner of multiple businesses and the owner of the storage unit. He instructed me to visit the Taylor electrical office to determine the problem with the payment which is why they applied the second lock on the building. The “receptionist” informed me that payment had been delinquent and I needed to update my card. The bill was 205 dollars, which for 2 months late seemed steep. I asked why I was not notified and she indicated that she was too busy to use the phone to contact me and instead took time to use snail mail with a certified letter. She insisted that she was too busy to notify me by phone as she had over 600 customers. But, she took time to send certified mail…ask yourself why would some one who was too busy to make a simple phone call take the time to send a certified letter instead.. well she asked if I wanted to speak with Bruce about this matter and of course we did. Bruce came up with an attitude and I myself said I wasn’t happy with the customer service. He instructed me that I signed an agreement when I rented the building that said I agreed to the way they do business. Whether I did or I didn’t I’m not sure. I am certain it was likely in the fine print, but to me, a reasonable hard working customer, it would seem like if a customer was loyal with payments for many years, simply picking up the phone would be reasonable. So back to my question, why would the receptionist/secretary take the time to send a certified check vs simply calling the customer to tell them the payment was decline? Turns out, Bruce Taylor let us know why. Turns out on 16 days, or 3 months of delinquency, he would have taken ownership of my contents. So by him limiting his efforts to contact customers, he can legally take his customers belongings. Anyone else have any reasonable ideas for why the receptionists would try to convince me that making a phone call would take more valuable time out of her day than creating, stamping, and sending a single certified letter?

When our power box caught fire early in the morning right before Christmas no less, we were panicked. We called Brad at Taylor's Electric and had it replaced before nightfall! I had looked at the prices of new power boxes online and was worried about the cost as well. The final bill was much better than what I had been bracing for and they were kind enough to work with us on payment arrangements. We were extremely happy for the fast service and willingness to help us out at a tough time. Thank you!

I recently bought an older house in need of a total rewire. The first company I used for not up to the task. I contacted Taylor Electrical and they came out to take a look. I am so delighted that the electrical foreman sent to my house was Dustin. He communicated with me concerning my electrical issues in language I could understand. There was never a time I texted Dustin that I did not get a timely response. In addition, Dustin offered excellent advice when I had questions. I did not realize the options people remodeling a house had in terms of new innovations until I spoke with Dustin. Now my house is reaping the benefits. Yes, there were some setbacks, but Dustin always came to the rescue and now I have a "new" house electrically speaking. I would totally recommend Taylor Electrical and Dustin. I feel totally safe in my house now that it has had a total rewire by Taylor Electrical.

I was impressed at the ease of scheduling and the prompt arrival of the electrician at the appointment time. Additionally, I appreciated Brad calling and facilitating the whole process and explaining upfront about their fees. When I texted Brad later that evening to tell him that the repair needed additional work, I received an immediate reply and the electrician was here by 9am to correct the problem. I felt the fees were fair and my charges were explained again by the electrician. I will definitely use Brad Taylor with any future needs.

David B and Lee C were extremely professional from the time they arrived until the time they left the premises. They were meticulously clean not leaving me any clean up due to the multiple tasks they performed. I was fortunate to have these two gentlemen to accomplish the electrical needs at a new rental. I highly recommend them for all of your electrical needs.

A huge thank you to James and Orrie for the awesome job! And thank you Mark for getting them to us so quickly!Three light fixtures swapped out and a bad light switch replaced in an hour and a half!! Wow! And the old fluorescent fixture in the garage was filled with wasps and nests. No worries now with the new sealed LED fixture! If you need anything electrical, call Taylor Electrical! Prompt and courteous service! Thanks!

The service techs were amazing. They mounted 2 TV's and installed additional outlets for me. The customer service was outstanding and the prices were fantastic. I highly recommend them.PositiveResponsiveness, Punctuality, Quality, Professionalism, ValueServicesInstallation, Electrical outlet & switch installation

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