Teletron

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TV, AUDIO, APPLIANCES AND HIGH-END FURNITURE & More.....

Address: 2625 W Pioneer Pkwy #100, Grand Prairie, TX 75051, USA

Phone: (972) 660-8999

Website

State: Texas

Zip Code: 75051

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Reviews

We bought a fridge, dining table, and a bed set worth 12k. They deliver our things three days ago and now not only our fridge is not working, but our dining table is tilted! We call the Teletron from where we bought it (Grand Prairie) and the manager there (Simon Pham) told us that it was our fault that the table is tilted because the floor of our house is uneven. As for the fridge they sold a 2014 fridge to us, but they stated that it is a 2017 brand new. I had to call whirlpool and gave them the serial number to find out that it is a old model. It is now leaking cooling fluids so the fridge can not cool correctly. Our meat is all bad now! They wouldn't do a thing about it I had to call Whirlpool to even get a tech out to my house. I call again spoke to Simon. I told him that not only did they sold me an old fridge it is now not working. He said that it is new just made in 2014. That I was wrong and I don't know what I am talking about. We then call to corporate and spoke to the corporate manager there name Jimmy! He was rude and very disrespectful! All we wanted was either a refund or for them to replace our things. They just keep blaming us about everything! How in the world did we brake it if you just delivered it and we haven't even used it for more then two days!!!!! If I could give them no star I would. We are not the only customers that got treated like this. There has been multiple people that had bought an item from them and it turns out to not work and they won't exchange or refund! DO NOT BUY FROM THESE PEOPLE! They raise the price 3x more then the actual product actually worth. Our bed set was only 2K at another furniture store, but they charged me 4K that's double!

 8 years ago (29-08-2017)

There s a lot of different things to buy for your home here but the highlight of this place is the super expensive Italian leather furniture.

 8 years ago (08-11-2017)

One star is too high of a ranking for this place. Customer service was to the maximum low. This place is a scam. While purchasing a TV from this place, I was told there would be a 14 day warranty for any mishaps. When I got home and tested it out, there was an error with netflix and youtube, both are pre-installed in the TV. Took it the next day and said they couldn't check the netflix program because they had "no internet." How are you running the place without any internet to process the purchases made? Unacceptable excuses and attitude were given to paying customers, neglecting to see proof that there were real errors occurring. I then asked, what can I do now? and was given a response of, " Take it home, what else?" with a smirk from the manager himself. This whole place has no warranty and the worst employees. You're better going to a REAL electronics and trustworthy place such as Fry's or Best Buy.

 8 years ago (29-07-2017)

Employees are always nice and knowledgeable.

 8 years ago (05-12-2017)

I was trying out some furniture and was accused of being a loiterer. 0/10 would not recommend. Horrible staff

 9 years ago (25-12-2016)

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