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Reviews, get directions and contact details for Texas Steak Express - Lubbock South

Texas Steak Express - Lubbock South

About

Texas Steak Express is your source for char-broiled meals delivered right to your doorstep.

Story

At Texas Steak Express, we’re serving up your char-broiled favorites seven days a week. Best of all, you can get all our classic American meals delivered right to your doorstep. From flame-grilled ribeyes to savory salmon and shrimp, our menu brings together fresh, quality steak, chicken, and fish cooked to perfection. Every dish is served with all the fixins, like a crisp salad, hot baked potato, and a fresh-baked roll. And with the convenience of our dine-in, takeout, delivery, and online ordering options, getting a delicious bite to eat is as convenient as ever. For us, there’s nothing better than saving you time with a hearty, made-to-order meal. Let us do the grilling for you, Lubbock!

Address: 9810 Indiana Ave, Lubbock, TX 79423, USA
Phone: (806) 794-2525
moc.sserpxekaets@kcobbul
State: Texas
City: Lubbock
Zip Code: 79423


Opening Hours

Monday: 10:30 AM – 10:00 PM
Tuesday: 10:30 AM – 10:00 PM
Wednesday: 10:30 AM – 10:00 PM
Thursday: 10:30 AM – 10:00 PM
Friday: 10:30 AM – 11:00 PM
Saturday: 10:30 AM – 11:00 PM
Sunday: 10:30 AM – 10:00 PM

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Reviews
Tonight I ordered the medium ribeye with shrimp, cooked medium rare. The order showed up roughly 45 minutes later, nice and hot. I pre-tipped the driver 20%. My steak was incredibly over-cooked, and there was no shrimp. I called and asked to speak with a Manager. April came on the line and asked me if I wanted them to re-do it. Uh, yes. Please. She put me on hold, supposedly to speak to the manager, Nicole. April said that since the order taker didn't charge me for the shrimp, I would have to pay for it. No problem since I ordered it. Add another $5.95 to my $24. I mentioned that I thought it was very telling that after I've waited an hour, and my order was wrong that they were going to charge me for the shrimp. April became rude and said "I'm sorry you feel that way" and hung up on me. I'm done. I've ordered from Steak Express numerous times and only one other wrong order that I didn't even bother to call about but the lack of customer service on just this one experience, is enough for me to call it quits. Good service is everything. IF they had redone the steak and thrown in the shrimp for inconvenience, it would have been fine. Mistakes happen, bad customer service is a choice.
7 years ago (29-04-2018)
Haven't ordered in awhile from this place cause they were either messing up my order or forgetting a lot of stuff or just taking way too long to deliver my food and when i would get it the food was cold. Today tried it again and actually very happy with service and food. Thanks guys everything was great.
7 years ago (05-05-2018)
I get the lunch cheeseburger. It's so good! I'm hooked. I've had steak tips and baked potatoes too. Delicious! I've only done pickup, but the service is usually good. Great iced tea! Nothing fried on the menu btw.
7 years ago (13-02-2018)
We ordered through the phone for pick up; steak and shrimp for 2. We paid $30 for this! Steaks were suppose to be well but this one looks rare, like it just came up off the cow and it was ice cold. They didn't even get the dressing right for our salads. For $30 I want a little bit more for my meal. Is it too much to ask since it is $30 to get cold, red steak? When we called the best they could do is a discount. A discount?? Come on, I will be spending my money anywhere else but here.
7 years ago (10-12-2017)
I tried the "chicken spicy strips" that description is inaccurate. They looked like fish sticks and tasted worse. They did finally get my wife's steak tips cooked right after the third time we have ordered from there. Asked for extra butter, that didn't happen. For as much as the meal cost, an extra butter isn't too much to ask.
7 years ago (16-04-2018)
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