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Reviews, get directions and contact details for TGI Fridays

TGI Fridays

Story

In Manhattan in 1965, there was no place where people could go out to meet friends and make new ones in an environment that was at once both relaxed and yet exciting. Then, Alan Stillman opened Fridays as a way, he said, “to meet Pan Am stewardesses.” Suddenly, there was a place with great food, new and exciting drinks and an electric energy. A place where bartenders mixed the environment just as well as they mixed drinks. In short, a place like nowhere else. Today, Fridays in North Miami Beach, FL is still America’s most iconic bar and grill. We embrace and celebrate our heritage as a bar. One that just happens to serve killer food in an environment where it’s always Friday.

Address: 14891 Biscayne Blvd, North Miami Beach, FL 33181, USA
Phone: (305) 944-4096
moc.syadirf@2562
State: Florida
Zip Code: 33181


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Reviews
I was a regular at this Friday's, but they can kiss this loyal customer goodbye. I came here with some family on a Friday night. The tables were halfway clean, but we didn't make a big fuss about it and managed to clean it up fully before sitting. The server was okay (at first), and the food was decent, but the so called manager was totally rude (she was a heavyset African American woman beware of her if you dare visit this location). When the bill came, the server mentioned that their system went down. He left, then came back and apologized about not being able to process my payment after trying several times. He then went from being friendly and pleasant to flustered and rude as if I did something wrong. He called his manager and then stormed out the restaurant. When the manager arrived, she stated that my payment didn't go through because I didn't have sufficient funds. I knew that I had more than enough money in my account so I quickly checked my bank account balance from my mobile app. They swiped my card so much that my all my funds were gone. I showed her on my banking app where the money was taken out of my account TWICE with a THIRD pending charge, but because their janky system wasn't working they claimed the payments weren't showing on their end. By the time they went to swipe my card for a FOURTH time, all my money was gone! She insisted that my bank was wrong and that I needed to call them and allow her to swipe my card again. Really?! Customers should pay multiple times because YOUR system went down, even when I showed proof that you did in fact receive multiple payments?! Needless to say, I never got an apology, or phone call to have it rectified as she promised. Luckily, when I called my bank the next day, they were able to have the excess charges removed.The food here is okay, but they seem to have a problem with simple transactions. Save yourself the the hassle of coming here unless you don't mind being locked inside the restaurant as if you're a thief because of THEIR system issues. All the good staff that was here is clearly no longer! They also don't follow their own business hours and lock the doors way earlier than they're supposed to. Not sure what happened to this place within the past couple of years.
8 years ago (12-08-2017)
We are not regulars at this particular location but we won't be dining here ever again. We had to wait 30 minutes to be seated although we could clearly see about 10 open tables (there were only 4 people in my party). When we were finally seated, our server came to take our drink orders. It took 30 minutes for us to get our food. We ordered 2 salads and 2 entrees, one being a steak that was ordered medium rare. When we got our food, the steak was well done but we continued to eat anyway. She reached over my plate to drop the food off several times which immediately put me at the end of my rope. I asked our server for a side of ranch for my salad and it took 10 minutes before she brought it. To top it all off, I then found a hair in my salad. I'm thoroughly disgusted by the attitude of the server and our overall experience. I won't be returning to this location.
8 years ago (12-06-2017)
Worst Friday's in the USA. I went to this Friday's on 07/14/17 between 8 pm and 9 pm. Me and a guest waited 30 minutes to be seated. Once seated the appetizers and drinks took over 20 minutes to reach the table. Here is the real problem, after all that waiting an employee delivered our appetizers to the table next to us, where they touched the food. After a minute or two the employee realized he delivered the food to the wrong table and retrieved the plates and placed them on our table. I was outraged that he did not take the food back to the kitchen. I informed the manager on duty that I was leaving, he told me he would give me 20% off my next visit. I walked out and left his card at the front desk. I will never visit that Friday's again!
8 years ago (20-07-2017)
Zero stars; lunch was a 2 hour experience; waitress disappeared (we saw her leave in her car); food took forever and delivered cold; spoke to managers who did nothing (except vanish for 20 minutes after we asked for checks); charged full price & included a service charge. We work in the area and won't come here again.
8 years ago (28-07-2017)
Three strikes: 1) Was not able to get the table we wanted even though it was open. 2) Wanted a drink, was carded and then told that they don't take vertical ids even though I'm over 21 3) Waiter took order and came back after 5 mins telling me that they do not do that dish anymore even though its on the menu I've eaten here before and never had a problem but this was too much. Waiter was nice but whoever is in charge is not in the right of mind.
8 years ago (25-06-2017)
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