The Auto Mall

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Address: 800 Putney Rd, Brattleboro, VT 05301, USA

Phone: (802) 275-4510

Website

State: Vermont

City: Brattleboro

Zip Code: 05301

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 11:00 AM – 3:00 PM

Update Info

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Reviews

We could not be more happy with the service and experience we had at the Auto Mall. We feel like it was truly a unique experience that we will never have again. Buying a car out of town while traveling with all your stuff and family is not a fun experience especially when your bank turns out to be ridiculous. But everyone at the Auto Mall when out of their way and way beyond expectations to not only work with us, but give the most outstanding service we have ever received in a transaction. 

There is definitely a stigma surrounding car salesmen, but Kevin breaks the mold. He was such a pleasure to work with - so informative, so patient. He had other deals going on but we never felt like it. He worked so hard going between us and management and finance and our bank to make the deal happen. After 12 hours of finally getting the deal to go through, he still stayed late and took the time to make sure all our questions about the truck were answered and that we knew how to work everything. We could not be more happy and if every car salesman were like Kevin, they would be respected and not looked down on. 

The guys in the service bay were awesome - letting us park our truck in there to unload all our stuff and have our stuff taking up space all day. Having a service tech install our ladder rack - taking time out of other things he could have been working on to not only install it, but to go above and beyond doing it. 

We honestly could not write enough good things. We are so happy with the whole experience and we wish we lived in VT so we could buy all our cars from Kevin and everyone at the Auto Mall.

 7 years ago (06-02-2018)

The Auto Mall is the only place I will buy a car forever! True professionals that really care if the customer is happy. Great cars, great prices. If you want the best car buying experience, this is where to go.

 7 years ago (13-03-2018)

The service was poor. Huge lack of communication with me and what they were doing with my car. What should have been a quick, fairly easy service from any other place, took days for them to get to and they didn’t keep me updated on what was going on or what they were going to charge me at any point. When I came in to ask about my car they were unaware of what my car’s situation was until multiple people got involved. This was an overall terrible experience, I feel taken advantage of, and I would not let them touch any car of mine again or recommend them to any person in the southern Vermont area.

 7 years ago (03-03-2018)

Shane was awesome! Made buying a car easy and enjoyable! He is very knowledgeable about the details of the cars he sells! We would recommend him and his sales team any day!

 7 years ago (03-03-2018)

Finally a sales manager that's knowledgeable! Thank you Shane for going the extra mile not only by understanding your cars but also your customers. My best advice is know your deal and talk to Shane!

 7 years ago (03-03-2018)

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