The Backdoor Furnishings

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We carry a large line of Chalk Paint by Annie Sloan and General Finishes! We also carry gorgeous fabrics and unique hardware.

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WEEKLY WORKSHOPS!

BYOP
KITCHEN/VANITY CABINET CLASS
OPEN STUDIO
PRIVATE CLASSES

Address: 75 Shenot Rd, Wexford, PA 15090, USA

Phone: (724) 934-8800

Website

moc.liamg@sgnihsinrufdb

State: Pennsylvania

Zip Code: 15090

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Reviews

Amazing place. I'm a creative human but the staff at this place had really showed me more techniques that I hadn't even heard of before ! I love the staff at this place. They are extremely helpful and their classes are extremely informative. Great place :)

 8 years ago (22-08-2017)

Absolutely AMAZING experience!  I can't say enough wonderful things about Laura and her team.  They always treat me with the utmost respect, give me great tips, answer any questions that I have and are so much FUN to work with.  Thanks!

 8 years ago (01-07-2017)

Horrible, horrible customer service! I usually do not review places and I was taught if I do not have anything nice to say, don't say it at all. However, I have never met a more rude sales person in my life. She was condescending and gave off the impression that I was inconveniencing her.  I'd rather drive 100 miles for chalk paint than visit this store again.

Laura, I appreciate your response and trying to find out what had happened. However, the experience that your daughter is reporting is not what had happened. When I asked for help and info on the product, she sighed and stayed in a very rude way 'you should take a workshop.'  No explanation about the product, no questions on my experience with restoring furntiture. No dialogue at all. Maybe I would've taken a workshop if your daughter had offered it in a polite and professional manner? I actually had an hour break and had planned on using as much of it as I could to gain any info I could. However, after your daughter was rude and obviously did not have time for me. I just wanted out of there. She did NOT offer brushes and I am thankful that you mentioned them in your response because if I had not done my research prior to coming to your store, I wouldn't have known I needed them.  Please understand this post is not to bash your store but to provide you with the information that you need to better train your daughter on customer service.

 8 years ago (01-07-2017)

Second time in as many months that I have gone to store and they were out of 2 basic supplies.... I only go there because they are 3 miles from my house... will drive to another location from now on for what I need even if it's out of my way..  also had an unfriendly experience here.

 8 years ago (02-09-2017)

Really liked this shop, but will not be shopping here again. Tried to return a $16 unopened half pint of stain. The owner said that she was unable to provide a refund because it was past 30 days, which I completely understand. However, what I don't understand is that after all the money I spent there over the past year, she was unwilling to even do an exchange for me. Very poor customer service.

 8 years ago (01-06-2017)

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