The Cheesecake Factory

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Story

The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.

Mission

To create an environment where absolute guest satisfaction is our highest priority.

Address: 3545 Nicholasville Rd, Lexington, KY 40503, USA

Phone: (859) 245-1519

Website

State: Kentucky

Zip Code: 40503

Update Info

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Reviews

Had a great experience dining at this location. Our server was great as she made sure we were taken care of without being too pushy. We ordered the spinach artichoke dip which is phenomenal with the bread. My date and I split the BBQ Chicken salad which was pretty good. Oreo Cheesecake was the best part. Love their bar/lounge area happy hour, definitely worth going again and again.

 7 years ago (09-08-2017)

I had Chelsea as my waitress today. She was great!! I ordered the fettuccini alfredo with chicken and a slice of pumpkin cheesecake. The food was delicious!! I loved the attention and service provided by Chelsea. I even got two extra piece of cheesecake home. The restaurant and restroom were both very clean. I honestly cant complain. Great experience!!

 7 years ago (09-09-2017)

The table was dirty when they sat us but they were quick to clean it up. Food was okay and the cheesecake, as usual, was great. As we were getting ready leave, a young couple came in and sat near us. They looked at the menu, saw the prices, and got up and left. Their waiter looked at us and the couple near us and said, "I can't believe they did that. Oh well, they didn't look very promising if you know what I mean". That was extremely rude and we were shocked that he said that. Overall, I recommend the appetizers and cheesecake but their dinner entrees leave something to be desired. 

 8 years ago (09-07-2017)

First time visiting this location and my last! Our Anniversary totally ruined. We arrived at 6pm..we only had a 15 min wait so it wasn't busy. We were seated at a tiny table right next to the wait staff breathing down on us so I requested a booth..of which there were 3  empty available. It took almost 10 min for our drinks to come, and another 7-8 minutes for bread. The appetizers came at a timely manner. But the dinners took at least 30 minutes! When they did arrive my girlfriends salad had little to no dressing, along with the fact she ordered Asian wraps and got Mexican wraps instead. My dinner which was herb crusted salmon with steak diane came with a piece of salmon the size of a credit card. My steak pieces were the size of half dollars and I only had 3 of them...along with the burnt mushrooms. My mashed potatoes which were promised to me by the manager never came until my dinner was over..he informed me they ran out and had to make more. He offered me a substitute but I said I'll wait the 10 minutes. They never came and he had the audacity to ask if I still wanted them after I finished my small portioned 2 minute meal. I replied No since I  was finished eating! We also ordered 2 slices of cheesecake which were..OK...So with that crappy dinner..my dates overly priced $11 mojito..and even with the manager taking $7 Off the Greek salad..the check was $84..$95 with tip. So Not Worth It!!! Date Night Ruined!!..Ill never return to this location nor will I recommend this place to anyone!! I've never written a review EVER..more less a bad one..but my experience here left a very bad taste in my mouth!

 7 years ago (14-10-2017)

Terrible service. Dirty floors and tables. Was seated around 8:30pm and it was slow in the restaurant. Server took 12 minutes to come to the table. Finally showed up, took drink order, and then we waited another 7 minutes for bread. No drinks yet, then another 5 minutes for drinks. Then nothing. She disappeared. It was after 9:00pm before our order was taken. Food came out timely, but the server did not come back to check on us. Our meal was done before she came back, then we waited again for the check. Just terrible. The only time I have had good service at this location was when it first opened.

 7 years ago (05-08-2017)

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