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The Edge Fitness Clubs Norwalk

  1. Connecticut
  2. Lewisboro Gym

Reviews, get directions and contact details for The Edge Fitness Clubs Norwalk

About

Get your EDGE in life at The Edge Fitness Clubs! www.theedgefitnessclubs.com

Story

At The EDGE Fitness Clubs our mission is to offer extraordinary fitness facilities, innovative programming and an energetic, friendly staff to ensure our members love coming to our clubs, always enjoy their fitness experience, and see the results of their hard work. Ultimately giving our members…an EDGE in life.

Address: 542 Westport Ave, Norwalk, CT 06851, USA
Phone: (203) 849-0166
State: Connecticut
Zip Code: 06851


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Reviews
I've been going to this gym for a little over a year now. I go 5 times a week in the mornings before work, and I've had a great experience each time. The Edge fitness has a great set of equipment, friendly staff, and great atmosphere. It doesn't feel too crowded or too deserted. The locker rooms are clean, and there are also fitness classes that included in most packages. In terms of price, this gym is towards the affordable end (and there are often special offers, depending on how they find you).
7 years ago (19-09-2017)
Theres about 4 or 5 machines down with no actual date to be repaired. Its like this place is falling apart. Its only the leg machines too, which is understandable cause noone likes legs but these are convenient machines that are useful. This would be five stars if they didnt leave useless machines all over the gym with stickers saying “Date to be fixed: Unknown.” Really annoying. Staff is always over enthusiastic when you enternor leave lol.
7 years ago (09-11-2017)
Adequate equipments, tv and wifi:):) i wish they have the Tricep Press, and towels and shampoo available
7 years ago (08-10-2017)
I can only speak my experience with their customer service. Gym is nice, and a lot of equipment, but their customer service is absolutely horrible. To the point where I do not wish to come there any more despite me still paying for my membership... Back story: I signed up in June because they were having a no enrollment fee special and I wanted to get the ball rolling. I had also signed both of my children up for unlimited Edge Kids which I instructed to the person that signed me up (Same Zack) that I only wanted ONE MONTH of edge kids because we were going out of town for 6 weeks and then they would be starting school so I would not need it.... I reiterated this multiple times and he kept assuring me that I was all taken care of. I specifically said "Ok Sam, I'm all set? Im not going to get charged for a second month of Edge Kids?"... "Yep - all set!" (or whatever words of affirmation he used in agreement)... Fast forward almost 3 months later, my husband comes to me and asks me if I recognize these charges to our account and sure enough, I have been charged $120 for subsequent months of edge kids ($20 for 2 months plus + their $30 facility fee PER CHILD) and at this point I'm pretty annoyed but whatever, I had high hopes this would be a simple misunderstanding and all would be resolved without issue (because thats good customer service right?)... NOPE it has been an absolute nightmare. I have spoken to many managers and Sam himself who (of course) acted completely dumbfounded (how convenient) when I confronted him with this saying, "Well, ma'am, if you wanted to cancel you would have needed to fill out the cancelation form...", Well OBVIOUSLY... Wouldn't it have been your job to make me fill out this form while I'm telling you that I only want edge kids for one month, instead of telling me "yep - you're all set!" ?.... I left there feeling completely taken care of and instead all you have done make you very untrustworthy. I have been on the phone with them for WEEKS trying to get this resolved with absolutely no luck what so ever. I keep getting told "I'll have to call you back" and never receive a call and guess what, I'm STILL getting charged for edge kids to my dismay. It must be said that this is the first negative review I have ever written about a place.... thats how angry I am. If I could rate them a zero, I absolutely would.
7 years ago (21-09-2017)
Good equipment and atmosphere. Nick Scheets is a great trainer and group instructor.
7 years ago (08-08-2017)
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