The Fremont Restaurant & Bar

Reviews, get directions and contact details for The Fremont Restaurant & Bar

Address: 1300 Lagoon Ave #100, Minneapolis, MN 55408, USA

Phone: (612) 345-4172

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State: Minnesota

Zip Code: 55408

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Reviews

The WORST service I have ever experienced. Got together for brunch on New Years Day for a birthday. They were decently busy but seemed to have many servers and bartenders running around. We were sitting for 30 minutes before having our drink orders taken, then waited another 15 minutes before receiving drinks.

Now its 1:30 and two of our party members were running behind and told us to order without them, we placed our order right after. 40 minutes later we ask where our food is, our waitress tells us it's "coming right out" leaves, mind you this is at 2:10. Then she comes back says it will be another 10 minutes. We then ask to speak to a manager to let him know how our service has been since arriving. I have been in customer service and specifically management for most of my life and I can safely say this guy knows absolutely nothing about his position.

We let him know exactly what time we ordered our food (1:30) and he proceeded to grab the food ticket to come back and tell us what time we ordered. Are you joking? He says "so you say you ordered your food 40 minutes ago? Well the ticket says you placed your order at 2:11" 

I let him know we placed our order at 1:30 so clearly our order had not been put in until we asked where our food was. Sorry sir, but I don't care what your ticket says. He also said I just want to make sure I have the story correct for when I "reprimand my server." Then he said "so I'm assuming none of you will ever come back?" I'm baffled. 

No, we certainly will not be back until the management has changed. No apology and nothing comped. It's pretty sad because the food was good.

 9 years ago (01-01-2018)

Great place for a large group to watch the BC football play in the Pinstripe Bowl game. Plenty of space for 40+, and great happy hour food and drink specials. We will be back!

 9 years ago (28-12-2017)

Still don't totally get what vibe this place is going for, but the server was super friendly, everything was average priced, the smoke machine was extra smokey, and the XXX buffalo wings were surprisingly very spicy.

 9 years ago (24-12-2017)

I've been there twice on a Friday night. I would say both time there was fun and amazing. Perfect music choices to dance to and the drinks got me slapped.

 9 years ago (17-12-2017)

Friendly staff and a great atmosphere. Good dance floor and grant food.

 9 years ago (16-12-2017)

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The Fremont Restaurant & Bar

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