The Home Depot

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To contact Customer Service please call (866)466-3337, then press option 7.

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The Imperial Marketplace Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to San Diego, CA residents. Let us help with your project today!

Address: 355 Marketplace Ave, San Diego, CA 92113, USA

Phone: (619) 263-1533

Website

State: California

Zip Code: 92113

Opening Hours

Monday: 6:00 AM – 9:00 PM
Tuesday: 6:00 AM – 9:00 PM
Wednesday: 6:00 AM – 9:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 6:00 AM – 9:00 PM
Sunday: 7:00 AM – 8:00 PM

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Reviews

Stove salesman was not helpful or knowledgeable. They refused to let me pick up a stove in store. They refused to let me change the shipment address. They refused to let me change the shipment time. They lost a $250 lumber order I made. They were not apologetic for any of the inconveniences. Go to Lowe's or anywhere else. Home Depot has low prices and is well stocked but their customer service is atrocious. I spent a full Saturday making up for their screw ups with no compensation.

 7 years ago (20-01-2018)

I went in with paint questions, and Troy was very very helpful. It's great to know they have knowledgeable staff available when I have questions.

 7 years ago (06-02-2018)

One of the better Home Depots our there. Plenty of knowledgeable people ready to help unlike many other HDs.

 7 years ago (18-02-2018)

Great home depot! This is my goto store in the area that tends to have the best stock. They also have a tool rental area which not all of them have.

 7 years ago (23-12-2017)

Home Depot on its debut was the warehouse store that had everything. Then it changed hands and corporate culture took over. Now Home Depot only carries inventory they can easily sell. This store at the Marketplace works hard to keep a shine on their image in a market place that tends to be ghetto.  Sometimes the corporation and the ghetto get the best of them. Today I returned a product that had set on the shelf for a while before I bought it. It had a hole in the packaging but I bought it anyway. The selection was poor; not much demand for patio/tennis court screening apparently. Turns out I didn't need it. A friend gave me some he had. So I taped the hole shut with clear packaging tape, neatly so it could sell. When I opened the bag it appeared as if someone might have bought it, cut some out of it and then returned it. But I couldn't be sure. I suspected I might have trouble returning it. And its not the first time I've found merchandise in broken packaging at that store but bought it anyways after a quick check that it was complete. I used to work in a hardware store so I sympathize with this corporate entity none the less. Not to my surprise, the clerk at the returns desk had to get approval from the dept - the garden shop. because she has seen too many hucksters trying to pull a fast one to save a couple of bucks. Good for her but bad for me - careless shopper - let the buyer beware at least at this store. Nevertheless I got approval and got my $93.72 back for this item. Yes. Let the buyer beware. But overall, the employees are good honest people having to serve people of questionable integrity. They have my praise for just for hanging in there. I have been shopping there many years already and there are some familiar faces that I'm beginning to know better. Today I have to say I was thoroughly impressed by the young man at the self check out area - very outgoing, cheerful helpful and friendly.  A new fresh face. He could go far if he doesn't get burnt and jaded beforehand. I seem to like Home Depot less and less but not because of the personnel. Here the have, if not the best, at least very good. ****

 7 years ago (13-12-2017)

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