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The Home Depot

  1. California
  2. La Quinta Home Goods Store

Reviews, get directions and contact details for The Home Depot

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To contact Customer Service please call (866)466-3337, then press option 7.

Story

The La Quinta Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to La Quinta, CA residents. Let us help with your project today!

Address: Home Depot, 79900 CA-111, La Quinta, CA 92253, USA
Phone: (760) 347-8722
State: California
Zip Code: 92253


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Reviews
Went to visitf this Home Depot when I was shopping for appliances. They convinced me that if I purchased there, delivery and ownership would be great, because all the stores are connected. They separated my appliance order into two separate orders with different delivery dates. One of them being before I even had walls up to accept the appliances. Then they cancelled my order. Then they reordered double appliances. Then they lost my order. Then they refused to honor the delivery date that I asked for. Then they claimed the only delivery would be when I was out of town. I call ahead, ask if someone needs to be there, ask what needs to happen, the delivery person tells them not to open the boxes since the appliances are going to sit in the garage until the house is ready. My house is delayed, as all home building experiences are. My appliance installers pull the gas dryer out of the box to find that it's been dropped and damaged so badly, it's unsafe to be installed. I call the store I purchased from, explain my awful experience, and am treated hostily over the phone, yelled at, and told there is nothing I can do. I ask to speak to a manager and he sarcastically tells me "I'll take a message but they are going to tell you the same thing". No phone call back from a manager. I have had issue after issue with all of my Home Depot purchases but to not stand by your products when delivered damaged? Be rude to a stressed customer asking for help because the item you delivered is dangerous? This is not how a new home owner needs to be treated. Disappointed in a very real way and will never recommend your store to anyone. No one deserves to be treated like this.
8 years ago (22-09-2017)
I like this place and overall it is good, but I must say I waited 20 minutes and had 2 intercom requests for a key to be made as they do not have anyone stationed at the key cutting station and no call button. I am really disappointed :-( so I left without getting a key made.
8 years ago (20-09-2017)
Went there looking for a special wheelbarrow that was on sale. I believe the salesman's name was Dave in the gardening dept. This guy went above the norm to help us and take care of our needs. I live I. Palm Desert and normally go to the one on Monterey and Dinah Shore. I will now shop at La Quinta Home Depot as the customer service is very very good. Also the girl salesperson in the security door dept was a big help.
8 years ago (12-06-2017)
Typical home depot. They have what you need and are generally quite helpful. The La Quinta store is never really crowded. Nice place.
8 years ago (15-06-2017)
I been going to this Home Depot in LA Quinta for over 3 years and its the cleanest more organised than the others here in the valley. Customer service is awesome.
8 years ago (10-07-2017)
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