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Reviews, get directions and contact details for The Home Depot

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To contact Customer Service please call (866)466-3337, then press option 7.

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The Home Depot #6925 isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Shorewood, residents. Let us help with your project today!

Address: 621 Brook Forest Ave, Shorewood, IL 60431, USA
Phone: (815) 725-6301
State: Illinois
Zip Code: 60431


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Reviews
I asked for help and the two associates said they would send someone. After standing there for 15 minutes I decided to find someone again, then i saw the two associates sitting on a shelf talking about their weekend plans. I understand if they forgot because they were busy, but this was a Wednesday night and they were more associates then customers in the place. I feel now that because I am not a contractor or handyman and I asked a basic question I do not deserve the assistantance from these workers.
8 years ago (09-11-2017)
Very strange Home Depot. Most of the staff can't be bothered with questions. They stand around in groups chatting with each other. No one ever seems to know where anything is. Two weeks ago I went in to buy a screen door. The lady at the desk in that area told me she would not help get a door from an upper shelf because they are all junk like the one's on the lower shelf. A month ago I went in to by deck screws and was berated by one the staff for not living on the nice side of town like he does. Telling the help desk gets a shrug. The Home Depot by the mall has much more helpful staff.
8 years ago (03-10-2017)
I went in to purchase the Pizza Peel. It was available just ask the associate told me on the phone that it would be. I stopped to use the bathroom before I made my purchase. The bathroom was nice and clean it smelled sanitized. I proceeded to check out. The cashier was very welcoming and she readily assisted me to make my purchase. I was in and out of the store within 5 minutes total. This allowed me to be on time for work. Thank you Home Depot for such a pleasant shopping experience. I will truly shop at the Shorewood location again!
8 years ago (20-06-2017)
Typical big box store, but the staff here is very friendly and helpful. Bathrooms are clean and very nice
8 years ago (11-09-2017)
Very helpful once I found help. Had go to service desk to page someone. Need more staff in departments
8 years ago (23-07-2017)
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