The Jalapeno Tree

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About

Dine-in -- Catering -- Patio
Bar -- To-Go Orders

Story

The Jalapeno Tree has the very best food. Fresh ingredients combined daily to make quality dishes.

Address: 1520 US-259 BUS, Kilgore, TX 75662, USA

Phone: (903) 984-1076

Website

State: Texas

City: Kilgore

Zip Code: 75662

Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 10:00 PM

Update Info

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Reviews

Service bad, we did have a large group, 10 people. They seated 2 large groups that came in behind us. We had to ask them again to seat us. They had forgotten about us. Then they tried to seat 10 people at 2 little tables that would only hold 6. We had to tell them how to arrange the chairs and tables. We never got all of the food we ordered and everything that was fried was a dark brown fried in old grease, you could taste how old the grease was. We should have left, but had already wasted so much time we stayed. There are Tex Mex restaurants on every corner in East Texas for their food and service to be that bad. I hope they have enough desire to improve.

 8 years ago (22-04-2018)

Used to love this place when I lived in Kilgore. Came back for my wife’s birthday and service was terrible. Had to ask for the same things repeatedly since they kept forgetting them. Food was not good. Love the tortilla maker though. Found it disturbing that there was a chip inside the guacamole dip when it was “new.”  And the ice cream station was a crazy mess with several cones (more than 10) all on the tray.

 8 years ago (10-04-2018)

Unfortunately, I am not able to rate zero stars which is what they truly earned. Please never go to this location! Drive to the one in Longview instead. We waited over 10 minutes for drinks and had to watch tables be seated after us receive their food. When we brought this concern up to our waitress she didn't care and continued to serve others food that had come in after us. The manager doesn't make rounds checking on the tables. I had to interrupt her giggle fest with the other lazy wait-staff to let her know how angry I was. I didn't give her the chance to speak. I'm so disgusted with the way they run this restaurant. I'll be following up with upper management about our experience. I would be horrified about the way this restaurant is operated. I even talked to two different tables about how lousy the service was. We all sat there in disbelief how poor the service is. I'm willing to the extra mile to help future customers not be treated the same.

 8 years ago (22-04-2018)

The staff needs a pay raise to improve morale I guess. I felt like the only happy person was the guy who just watched his child delivered. Anyways, I got the ultimate fajitas priced at dinner price on a lunch plate. Overall I hope this non detailed review grabs a little attention of the staff. The food is excellent. The green sauce is bomb. Buuuuut idk bout servers.

 8 years ago (08-03-2018)

Food was soggy. It had been made earlier then microwaved when I ordered. The steak inside of the soggy fried burrito was like rubber. Food was brought out extremely fast after ordering.

 8 years ago (24-03-2018)

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