The nail & spa

Reviews, get directions and contact details for The nail & spa

About

Manicures, pedicures, nail designs, gel nails, shellac nails, pink and white, american tip, white tip, french polish, dipping powder, all waxing services.

Address: 1126 E 2nd St, Edmond, OK 73034, USA

Phone: (405) 844-6245

moc.loa@5102apsdnalianeht

State: Oklahoma

Zip Code: 73034

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Reviews

WORST NAIL SALON EVER! Needed a full set and she had ZERO idea how to apply the acrylic on the nail. She made them with NO shape and super chunky. I've never in my life seen someone apply acrylic so sloppy and careless. So I proceeded to show her a picture of how skinny and straight I wanted them. She then proceeded to think that I wanted coffin when the nails WEREN'T coffin in the picture. They were just filed very straight on the sides not indented. She used the clippers and starred cutting on the sides and I was shocked. I proceeded to tell her, no way she could even make them look decent with the drill or file because of lack of effort with the acrylic. I asked to take them off and I instantly seen the most UNPROFESSIONAL manner I've yet to ever see somewhere. She then said it would cost me 20 to soak them and take them off. I said NO! You messed up so I'm not paying for them. I'm going somewhere else. She then yelled and said "Oh, you aren't paying the 20, then I must clip then in pieces. I then said fine because they were already ruined anyways. I started to get so upset and cry because she was cutting into my real nail on each finger and it was DEVASTATING. DO NOT GO HERE FOR ACRYLIC FULL SETS. THEY HAVE NO IDEA HOW TO DO THEM NOR HOW TO FIX A PROBLEM WITH AN EMPLOYEE. LEFT ME SOBBING AND SHOCKED OF THE CRUEL MANNER.

 8 years ago (21-05-2017)

Super friendly staff! Great designs and colors....overall great place!

 7 years ago (18-09-2017)

This salon was horrible. never going there again. they told me i didn't have to pay and then charged me.

 7 years ago (22-08-2017)

Lovely salon. Very friendly staff.

 8 years ago (27-07-2017)

I came in today because I saw all positive reviews. I asked for a full set with French tips. She started to apply plastic white tips instead of clear ones which I've never had before. I kept asking about which would look best because I've always gotten clear tips. I wouldn't get a direct answer presumably because she didn't understand me. (Which is fine because I've gotten my nails done many times by nail techs who didn't understand English well before.) 

Anyways, I let her finish glueing in the tips  until I told her  that i didn't like way it looked and to instead put on clear tips and paint the white tips on. She then proceeded to talk smack to her co workers in Vietnamese about how I was being difficult. This was in Vietnamese of course which I fully understand. I even told her that I understand everything that she was saying. She then proceeded to smile and say "it's okay." And then proceeded to continue talking smack in Vietnamese as if I was unaware. I then asked her to remove the work she did so that way I could leave. I paid $20 for her to work and then left.

Needless to say I will never come back.

Dear Sam K.,
I actually did ask her as she pulled out the box of white tips. I also told her that I've always gotten clear tips and they painted the white tips on there. I also requested gel polish. You were not there as I was the only patron at that time in the building, therefore you could not have known the situation. Also, it is NEVER okay to talk ill of someone to their face after they've asked you to stop.

 9 years ago (16-09-2016)

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