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Reviews, get directions and contact details for The Red Door Salon & Spa

Story

In an idyllic New England seaside town sits The Red Door at The Mystic Marriott. Our customizable menu boasts services across multiple categories including massage therapy, facials, manicures, pedicures, makeup artistry, and a full service hair salon. Guests can enjoy tea service in our serene relaxation room, a quiet lunch in our Spa Café, or a soothing sit in our steam room. Feet up or glam up as our team of expertly trained technicians helps you recharge, inside and out.

Address: 625 CT-117, Groton, CT 06340, USA
Phone: (860) 446-2500
State: Connecticut
City: Groton
Zip Code: 06340


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 6:00 PM

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Reviews
This was my second time visiting. Both times were gifts. I think the spa facility is beautiful and certainly inviting and warm. We were attended to immediately and headed right away to be serviced. I will say, this visit was different... The technicians were very nice and seemed to enjoy our conversation but I have to say, I was not impressed AT ALL with the the time saver pedicure. I realize that it is a "time saver" but the quality could have been better especially for the price. One toe nail was clipped though a few could have used a trim, my nails were not cleaned underneath and no filing of our heels. I am sorry but you can go to a small shop anywhere and get all that pampering for a lot less and in the same amount of time. I expected at least the filing. Our nails were painted and then we were off to our cream manicures, which was pretty much what I expected except for my tech missing corners on almost all my nails. I was surprised by that, to say the least and asked for them to be fixed (along with 2 nails I messed up). When I told tech she seemed annoyed and said she will fix them and points out how lucky I was that she had no one after me. That statement bothered me and I felt did not really have a place in our conversation as some of the "repairs" were her doing. Anyways, my nails were fixed and even though I noticed some nails still in need of polish along the edges, I said nothing. I couldn't help but feel that I was being annoying and rushed out so that they could see more clients. The rest of our time was wonderful. We used the steam room and the pool. I love that you can make a day of it considering it is the one of the closest location a (1hour) to us. Once we were all done, it was time to pay. We had left our certificates up front and went up to cash out. This I thought went well but I realize after that maybe it was not...From what my boyfriend says he paid for the gifts and 20% gratuity as well but another gratuity was taken out at cash out from our gifts certificates. So, not only do I feel like the services were overpaid for the quality but on top of that, a double tip! Wow! If someone pays for gratuity as a package, shouldn't that show up while checking out? We could have used the extra gratuity taken out towards another service or maybe products there (which was not suggested). Once I looked at my overall experience, I could only give Red Door 3 stars. The facility itself and staff interactions are great but I would have liked and enjoyed a more detailed and precise service considering the amount of money paid. Sorry but I did not feel like we were valued as we should have.
7 years ago (20-02-2018)
"The entire experience was top notch. From the moment I entered the spa and was greeted with smiles and being addressed by my name to the tour of the facilities was welcoming. My masseuse applied the right amount of pressure and interaction. The relaxation room was the perfect place to transition from the calming scents and music of the individual rooms back to the world. "
7 years ago (12-02-2018)
Melissa gave an outstanding stone massage. But stuff there was kind and helpful. And the place is very relaxing put you in the mood to get a massage.
7 years ago (26-02-2018)
The perfect spa experience. Thank you Red Door staff for your hospitality and making my time relaxing. I felt pampered and everyone was very professional.
7 years ago (21-02-2018)
My massage therapist was Awesome 👏 she new exactly how to work on my troubled areas and I felt like she put me back together! She was respectful and I felt that she was genuinely cared for my health and well-being.
7 years ago (26-02-2018)
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