The Ritz-Carlton Spa, New Orleans

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Address: 921 Canal St, New Orleans, LA 70112, USA

Phone: (504) 670-2929

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State: Louisiana

Zip Code: 70112

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Reviews

My husband and I planned a trip to New Orleans and stayed at our favorite place, The Ritz Carlton. It was a rainy weekend so we decided to go to bed early and schedule an 80 minute deep tissue couple massage at 10. The Ritz charges about 10 times as much as anywhere else. I have had many massages. This was the worst massage I have ever received. What a waste of my morning! I got my skin moisturized. That's about it. My 8 year old could do better. My husbands experience wasn't great either. We ended up telling the front desk and the girl acted like we just wanted something for free. They took 30 percent off. So we paid over 300 dollars to have our backs hurt worse and be extremely agrevated. You would think they would make sure that their employees were good at their job before hiring them at a 5 star facility.

 8 years ago (22-05-2017)

I had a wonderful day today at the Ritz Carlton Spa.  Everyone was very sweet and tried to make sure I had a wonderful experience.  Star gave a great massage and Maria was wonderful.  I look forward to returning.  My beautiful daughter gave me a gift certificate for my birthday for an eighty minute massage.  The last time I was at the spa was her wedding.  I can't wait to return.

 8 years ago (17-02-2017)

I was very disappointed with the quality of service at this spa.  I was scheduled for an 80 min facial that was so enticingly described in the spa menu.  However, it consisted of nothing more than a little steam and apply a moisturizer with a few extra strokes.  Most of the time was spent massaging my back and hands.  I was  left very confused and paid an exuberant amount of money for a poor quality service.

 8 years ago (03-03-2017)

I visited the Ritz-Carlton, New Orleans Spa during Tales of the Cocktail, one of the roughest times for one's health. (It's all cocktails, all the time.) I was dehydrated, exhausted, and ready for a break.

Walking in was like a breath of fresh air. I was led into the spacious locker room, given a tour of the lounge, and left alone with my fluffy bathrobe. Within a matter of minutes I had a mimosa and was lounging on a comfy chair, talking Seattle with one of the other guests.

The service was impeccable. We picked a facial that matched my skin needs, and dealt with my sensitivities. The aesthetician invited me to relax, and I did. I left feeling like I could take on the day again - and maybe grab one more cocktail.

 13 years ago (05-12-2012)

I was treated to a full on body massage for my birthday this March 2010 & was expecting exemplary treatment.  While the facilities are up to par with the decor of the hotel, the services within the spa are just above average.  I've had better at local spas.  I won't be returning.

 16 years ago (07-07-2010)

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