The Ritzz Salon

Reviews, get directions and contact details for The Ritzz Salon

Address: 2646 Grand Ave #8, Billings, MT 59102, USA

Phone: (406) 219-0697

Website

State: Montana

Zip Code: 59102

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

Highly recommend. Everybody is really nice and the service has always been outstanding.

 8 years ago (17-10-2017)

Extremely disappointed with Samantha Downey. I got my hair done  yesterday. I only went in for a cut and conditioning treatment. I asked about the price to dye my roots. The price sounded nice, however, I was on a time crunch to return to work. She kept pressuring me to just let her dye it and assured me I would have plenty of time. She said it would take an hour, no more, so I let her dye my hair.  Time was passing quickly so I ended up having to leave with wet hair.  By the time my hair dried I had multiple people tell me there were chunks of brown not dyed. I took a look and she literally only dyed the top roots and left everything underneath untouched. I called back to inform her of this. All I was asking was for it to be fixed. She tells me I have to pay for it. I ask to speak to a manager and she refuses to hand the phone off. She tries to tell me because I was limited on time that is why she did a poor job of dying it. If that was the case, she should have told me  there wasn't enough time and scheduled an appointment rather than looking for immediate money and doing a poor job. I am very disappointed. There is no customer satisfaction. I felt unappreciated. If you make a mistake you need to be  mature enough to admit it and have the worth ethic and moral to fix it for free.

 9 years ago (06-08-2016)

Had a great experience at the Ritzz and continue to return time and again.  Love love love my hair color!  Loved my pedicare too.  Love the massaging chairs.  I see they just got back from another hair show too and appreciate a professional who stays current!  Thanks Dana and the whole team.

 9 years ago (12-02-2016)

I got my first Brazilian Blowout 4.24.15 along with a cut and color.  It was the first time I went through the process of choosing a permanent color for my hair, but Ashlee walked me through it, mixed up some magic and it turned out perfectly! Exactly the color I was wanting!  It was also the first time for a Brazilian Blowout and I would highly recommend it to EVERYONE!  I love it...... my hair is frizz-free and holds a straight look or a curly look all day!  My hair is in the best shape now and I love it!!  Thanks again Ashlee!

 10 years ago (27-04-2015)

I just want to say When my Girl Friend comes home from your place All I want to do is take her out on the town and show her off. She looks great. Thanks for making her so happy when she come home she is just glowing.

 10 years ago (28-04-2015)

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