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The Shirt Guy / Custom Printing Service

  1. New York
  2. Cheektowaga Clothing Store

Reviews, get directions and contact details for The Shirt Guy / Custom Printing Service

The Shirt Guy / Custom Printing Service
Address: 3501 Harlem Rd, Cheektowaga, NY 14225, USA
Phone: (716) 837-0037
State: New York
City: Cheektowaga
Zip Code: 14225


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews
My experience at the shirt guy was fabulous, I am not really great with the design process yet, so Debbie helped me through the process graciously. I ordered 4 shirts with different artwork, it took me about two hours due to changes of my own, and she was so pleasant and helpful, knowledgeable and patient. I briefly spoke with the owner who also seemed pleasant. This is my first order with them. Looking forward to the next visit with them. Great job guys!!!
7 years ago (20-02-2018)
Best prices and friendly people. You can bring your own clip art or pic for shirt. You can save your shirt image on Computer to order again down the road. Great price not great speed. So plan ahead not last minute.
7 years ago (27-01-2018)
If you’re looking for quality, then you came to the right place. However if you’re looking for honest dependability with estimated times being correct, then you are certainly mistaken coming here. This is now my third time I’ve ordered from here. First time my order was 8 business days after the estimted delivery. The next was 7 business days after when I picked it up. This time around, already at 5 business days after. They should really change their estimted timing because it is so far off, it’s ridiculous. That’s my only pet peeve. Honestly if it wasn’t for the good quality, they would be a half star all day. Just update your estimated queue times and people would be much happier. Just look at all the negative remarks; they all point to the estimated delivery time. And yet somehow it always is the customers fault... c’mon now. Edit: Since I’m unable to reply to replies. The review is whole heartedly honest and true. I don’t use my real information on the internet hence a completely generic name. I was given constructive criticism and that’s it. I love the products but the delays are what’s driving your business reviews down. I’m sure I’ll use you again and be unhappy about the delivery times. Once you learn to correct the estimted times, the experience would be A+. But you can’t feasibly give a business 3+ stars if they fail to deliver on their estimated times 3 times already. Just fix that in your system, and we’ll be good. If in fact you ever deliver my clothing in a timely manner; I’d be delighted to change this review. But as it stands, great product, horrible service.
7 years ago (04-05-2018)
The beat the deadline and offered excellent service. Their products are high quality.
7 years ago (16-03-2018)
Second time trying these guys. First was a shirt that was to be a birthday present. Will be a week to ten days. Week to ten days went by. Finally walked in the store. "Oh, the printers are broken." Could you have called. "We didn't know when they would be fixed." Could you have called and said, "the printers are down and we don't know when they will be fixed." Oh, they'll be ready as soon as we can fix the printers. No hurry, no sense of urgency, no sense of anything. Finally get product, two weeks after I needed it. It's not the best quality. Try them ONE more time, ordered a zippered hoodie with a logo on the front left. I need the hoodie to wear to a dog event. I tell the girl. "That's good, it will be ready." Call the day before. "Oh, it won't be ready. The printer is ill. Probably, maybe, you know, maybe next week." No sense of urgency, no sense of anything, again. This does me no good, I tell her. I need it tomorrow and for where I'm going out of town next. She says "Well, we wouldn't have had it ready until tomorrow anyway." I say "Is it going to be ready tomorrow?" "No, it's not." And then I get more of the "maybe next week, maybe. I tell her that this was your second chance to prove that you can do this and you've blown it again. We have bulk shirt orders to do for our chapter and now, nothing. Never with you. "Oh, well (snippy tone now), I'll just have him cancel the order and send you an email when it's done. " Thank you. Yes, cancel the order that you said isn't ready and won't be ready because you don't know when ever it will be ready and refund me the money I've already paid for the order that I don't know whenever you plan on doing it. Yes, please. That was 2/8. This is 2/20. I have received no hoodie, no call that the hoodie was done (although it WASN'T done on the day the girl said she would CANCEL the order, so why would the hoodie be done if it was cancelled) AND, more importantly, no credit for the cost of the hoodie that was never done. I have a left a message, with no response. I assume the next step is to go through Paypal.
7 years ago (20-02-2018)
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