The Smile Salon & Day Spa

Reviews, get directions and contact details for The Smile Salon & Day Spa

About

Our dental team is knowledgeable in all areas of dentistry including cosmetics and orthodontics for the entire family. For your overall health and a higher quality of life, we will provide you with the exceptional care that you deserve.

Address: 801 W 47th St #110, Kansas City, MO 64112, USA

Phone: (816) 931-2191

Website

State: Missouri

City: Kansas City

Zip Code: 64112

Opening Hours

Monday: 11:00 AM – 7:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

I had a billing problem with this dentist office. They refilled my cavity that was done by my old dentist. They told me they got it pre-authorized by my Insurance company & it would be covered.  So, I had the cavity refilled, the dentist was great, the place was attractive and clean, the staff were all super nice.  I thought I had about as good experience as you could have, going to the dentist.  Then, I found out that that I was on the hook for the full cost of the filling -- several hundred dollars.  My insurance company denied it because the same filling had already been done within a 24 month period.  I had told them I had the filling originally done 1 year ago by my previous dentist.  They reassured me that it was preauthorized and I had nothing to worry about.  I feel like the person who does the billing at this office has got to be dishonest and/or incompetent.  She told me they did get pre-authorization from my insurance, so I asked her to see the pre-authorization paper so I could contest it with my insurance.  Then she said there was no pre-authorization paper, they just looked up my benefits on the computer (??).  Then she tried to tell me that they had no way of knowing my insurance would deny it.  Isn't that the point of getting it pre-authorized!  Needless to say, I will not be going back here.  I do not have piles of money to throw down the drain, on top of paying for dental insurance.  My recommendation is to go somewhere else.

 9 years ago (02-02-2018)

Really nice people. I don’t like going to the dentist and hadn’t gone for years. 1st appointment I was nervous. I thought they would sure say something about the fact that I don’t see a dentist very often. Instead they were really nice and didn’t feel like I was being judged based on the state of my teeth/oral health.

 9 years ago (27-09-2017)

I saw Dr. Thornton and she and the entire staff made my visit so easy and stress free. I will be back!

 9 years ago (01-11-2017)

They are awesome. I've had a root canal and it absolutely nothing like the horror stories I'd heard from other people. They were friendly and comical and kept my little girls pleasantly distracted. They are very professional and I'd recommend anyone to go here for their dental work. And they amazing with kids.

 10 years ago (11-11-2016)

best place ever to get work done. they must call it smile salon because guest and staff are always smiling. Lea and Dr.K even helped me get over a phobia.

 10 years ago (13-12-2016)

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The Smile Salon & Day Spa

Reviews, get directions and contact details for The Smile Salon & Day Spa

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