The Townhomes at Diamond Ridge

Reviews, get directions and contact details for The Townhomes at Diamond Ridge

Address: 2531 Sarrington Cir, Windsor Mill, MD 21244, USA

Phone: (866) 750-9345

Website

State: Maryland

Zip Code: 21244

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

I have been living at The Townhomes at Diamond Ridge formerly Crosswinds at Rolling Road for 9 years. I must say since Morgan Properties took over 10 months ago this property has been through a complete makeover. I have been so happy to see so many changes. The office and maintenance team members are truly showing that they care about their residents.

 7 years ago (02-01-2018)

All of the negative comments in these reviews are 100% accurate. I made a gigantic mistake moving here. My issues are not addressed properly, the office staff lacks compassion . The water bill is record breaking $150/mth absolutely ridiculous. I haven't been here a good five months and am very unhappy. The rent is not worth the nonsense.I am not a complainer and I am very laid back but I can truly say, this place brings out the worst in me. I will definitely not be renewing my lease and wish I could get out of it sooner. Don't let the exterior fool you.

 7 years ago (15-01-2018)

The worst place I have EVER lived. Yes the townhomes are nice and the community may look appealing...but its the worst staff ever working in the office. You can NEVER get a hold of anybody when you call, and if you do get somebody, the person they claim you need to talk to is never there or available and takes days to return your call! Maintenance is an absolutely joke, half the time they don't fix the problem, or something happens to where the issue resurfaces weeks later. When they need to enter your home they are very irresponsible and inconsiderate of your time, they do not give you a date and time they give you a whole week or two range of when they are entering your home and are not accommodating to your requests if you have a need. I have been living here for 3 years now and the price is what keeps me from leaving to be honest. Otherwise, I would looks elsewhere if I were you!

 7 years ago (16-01-2018)

Unbelievable never in my life time I have experience this... the worst service ever... when you are paying your hard earn money for a place that u called home to be comfortable. Don't get me wrong the place is great but as for management and there team is the worst. Live here for 4 months now and until this they the issues I have has not yet been service due to the lack of incompetence staff ( manger and maintenance team). I don't know much about Morgan properties but if this how you guys take care of tenants it's awful. 
After moving in there was not a initial walk through with the manager or maintenance.so they asked me to report the issues which I have several times however nothing was done. My patio door was not secure until a month after a break in just 2 doors Down from me as the police came to my door asking if I heard anything. Maintenance came and said that the entire door needs to be replaced and up to this date it has not been done. My closet door in both bedroom as been off track, one side of the bathroom sink has been stop up, the dish washer almost flood my kitchen the microwave needs to be replaced also broken blinds and not to mention there is a leak in the living room from the upstairs bathroom, the front door had a lock on it that was suppose to be change it got frustrating until the point they gave us the key. To top it off, one day I to call emergency maintenance as my heat was not working however they come out and said it just had to stay on until tomorrow they will be back to fix it. It took almost 2weeks so my bills was high as it was really cold outside so I contact the manger to figure out how can we resolve this she said I never knew anything about it so she called the maintenance manger who told here that he is waiting for the contract company to out and fixed it after another week. When they came out they said they could not get inside as they did not have a key. Like really....so my heat is still on high at this moment. When I called mrs Thelma she then again said she did know I should have told here when she called me to set up a date to take care of the issues which still not taken care of. I was home all day waiting. At this point my lease is almost over can't wait don't really want to buy under these circumstances I which they could release me from my lease. Not to mention you pay $40.00 for your mail box key and it has been 4months and we still haven't received it yet. The water Bill is $80.00 a month as I don't pay for what u used, u don't even pay that high of a water Bill for a house. Smh

 7 years ago (22-01-2018)

DO NOT LEASE FROM THIS COMPANY. This property is THEEEEE WORST. I am putting in requests for the same issues since I moved in almost 2 years ago. Most recently I’ve have gone without a washing machine for a month and counting.

Called the leasing office and apparently they don’t release who they report to even if you want to file a complaint. This company is some TRASH. TRASH EMPLOYEES TRASH SERVICE

 7 years ago (29-01-2018)

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