The Twisted Pine

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Address: 450 Moraine Ave, Estes Park, CO 80517, USA

Phone: (970) 586-4539

State: Colorado

City: Estes Park

Zip Code: 80517

Opening Hours

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

Update Info

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Reviews

I sure hope I regret saying this and things might change, but the employees and owners are crooks. Purchased an item from this establishment and the employee forgot to take off the security tag. Anyways, I go back so that they can remove the item, they remove the item and then a week later I see this abnormally large charge on my credit card. At the time I thought that perhaps it was a charge to check funds in my account. Come to find out, they automatically assumed I had stolen the item, and charged some random amount to my credit card. The item I bought was actually over $250. They didn’t even ask for proof of purchase (which I had). Anyone shopping here just beware of situations like this. Management and the employees were very rude.

 8 years ago (16-05-2018)

This place was my fave place to visit and shop at but a recent issue I had with them unfortunately left a very bad taste in my mouth. Long story short they charged my card without my permission for an odd amount of money. When I confronted them they said they thought I stole an item previously that I had brought back in to have the beeper they left on taken off. Instead of asking for my proof of purchase that I would have no prob showing they took it off. Rang me up for three items total of $77 that I bought.  I left to see the other charge after that one. The charge for the item they assumed I stole was almost $300. They charged me 135$ how did that add up? After taking to them they made it seem as it was my fault and I had to prove I bought the original item. What they did was illegal and credit card fraud. I proved I did indeed buy the item and they refunded me my money back. But to be made out to be a thief is unacceptable. Especially when you just committed a crime

 8 years ago (14-05-2018)

Very neat store with many unique pieces. Prices are high for the handmade merchandise, and employees follow customers around the store, asking multiple times if they need any help. They do have plenty of items that are priced fairly, in particular, wallets made from small pieces of scrap leather. Overall, they are worth a visit just for the novelty, and you will probably find something you want to take home with you.

 9 years ago (01-12-2017)

Unfortunately I used to love comin here and buying all sorts of items here until a few days ago. Back in feb I was away and my husband wanted to surprise me with a Fox pelt I saw and wanted. He went and purchased it and put it away until I got back. I came back to Colorado beginning of may where I went to see what he bought me and saw the beeper was still on the item. We made the long drive back there to get the beeper taken off and while there purchase some other items. We did. We got three items that totaled $77.00. The lady took off the beeper and that was all. Went on our way. Two days later we look at our bank statement and the charge of $77 is pending, ok. And after that a charge for $134.49 was pending from there as well. Ummm we didn't buy anything else. We called and the manager said they don't recall selling the fox and can't find the receipt. So they took it upon them selves to charge a random amount with out our authorization.   The fox was almost $300 so where did that number come from? And why didn't the sales person ask for the proof of purchase which we have our credit card statement to prove it. I can't believe they had the audacity to charge a random amount and asked for me to send them the proof of purchase of the fox before they will return the charge, which I did but that is still illegal for them to do. That is fraud. My bank will take care of this. But they made it sound like they do this all the time when ppl come in w the tag/ beeper still on. Very unprofessional and very illegal.  I will never ever shop here again. They had no remorse or took responsibility. They made it seem like it's our fault that this happened. All they had to do was ask to see proof of purchase and this all would be avoided. It's sad that it came to this. Beware of that place. Don't use cards if you do go. All scammers

 8 years ago (14-05-2018)

Wonderful, varied inventory of some really beautiful clothing and rugs (and more). Staff was unobtrusive but very friendly and quick to help when asked. I see from other reviews that some people find the prices high: all I can say is that for the quality of what's being offered here, the prices are on a level with, even below what items of similar quality are sold for in other parts of the country. Perhaps the disappointed readers are used to paying for clothing made in Hong Kong or China? 

In any event, highly recommended. My daughter lives nearby and I certainly intend to stop in again on my next visit.

 9 years ago (13-12-2017)

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