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The UPS Store

  1. Midtown
  2. Atlanta Store

Reviews, get directions and contact details for The UPS Store

About

We support small businesses with the products and services they need. We’re locally owned too. And while we know you love being on your own, with us, you’re not alone.

Story

The UPS Store Atlanta offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Midtown In Metropolis One Block South Of 10th Street.

Address: 925B Peachtree St NE, Atlanta, GA 30309, USA
Phone: (404) 685-8280
moc.erotsspueht@4274erots
State: Georgia
City: Atlanta
Zip Code: 30309


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
I've had a mail box here for several years now. The staff know me by sight and get my packages promptly once it is my turn. The store is busy and it sometimes takes a while to get served, but that isn't because the employees are working slow - it is because there are a lot of customers. The only thing I don't like is the parking at the Metropolis, which is beyond horrid. Often, there is no parking and the machines often don't work correctly and, as a result, I've had to pay $20 a few different times just to leave. Way, way too often somebody is stuck in front of me because of one issue or another and that adds time on my ticket. But the UPS Store validates parking for one hour, so that isn't usually an issue.
8 years ago (14-03-2018)
Claims to be a notary but refused to do any notary work because they don’t know how to do it. Gave me an attitude and refused to help. Also their only computer is busted.
9 years ago (23-01-2018)
This is a terrible location with poor customer service. Even if there is a line, there will still be employees in the back who are not helping customers. I've been here multiple times and have been forced to leave due to wait time or experienced rude service. There staff here, especially John, doesn't try to engage customers at all. Honestly, go to the FedEx store on 15th instead.
9 years ago (06-04-2017)
You should avoid this store and go somewhere else. They are dishonest and will not compensate you if they damage your package. I have never written a negative review about anyone in my life; I generally try to be an understanding person. But this experience was so bad, I feel I should share. We shipped a computer (paid UPS Store to pack and insure it), and received it damaged. The store owner verbally accepted responsibility, and agreed to send necessary paperwork to UPS Corporate to process the insurance claim. He never sent the paperwork, kept claiming it must have gotten lost, etc, etc. This owner is highly adept at the run-around! I eventually escalated to UPS Store corporate offices who continued to avoid processing our claim, even though they admitted on the phone and in emails that they were at fault. I spoke with three successive people who would sympathize with my experience, say they would get things moving, and then do nothing and avoid further phone calls from me. Very frustrating! We finally got resolution by personally tracking down a VP of the company and emailing the history to him. He was very dismayed by our experience and sent us a check. The whole process took seven months, and about 20 phone calls. I should add that the check we received took days to clear our bank, which has never happened to us on other checks we received. Perhaps UPS Store is running low on cash, and that is why they avoid paying out any insurance claims, even when legitimate.
10 years ago (24-04-2016)
Racist, sexist, and the worst customer service to ever occur BOTH times I've been. I was told to "drop my attitude" and when I asked for his first and last name of the worker he responded with "John that's all you need to know." They also charge you ridiculous fees for unnecessary things such as "labor." Do not go unless it's your last possible option. It will actually ruin your week.
10 years ago (10-02-2017)
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