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Reviews, get directions and contact details for The UPS Store

The UPS Store

About

We support small businesses with the products and services they need. We’re locally owned too. And while we know you love being on your own, with us, you’re not alone.

Story

The UPS Store Mayfield Heights offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Across From Eastgate.

Address: 1284 Som Center Rd, Mayfield Heights, OH 44124, USA
Phone: (440) 461-5605
moc.erotsspueht@6220erots
State: Ohio
City: Mayfield Heights
Zip Code: 44124


Opening Hours

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 6:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
I purchased a painting through an online auction house located in the area but the auction house were not able to ship it to me in Virginia. I called this UPS store and they said they could handle everything. Sarah was the very nice lady that handled it and she along with everyone else here I spoke to were very polite and helpful. I had purchased a painting from another auction house in California and the mailing store did not pack the painting correctly and it was severely damaged. I was very worried this might happen again. However Sarah assured me she would do a good job and when I received the painting, I found out she did a great job. She packed the painting extremely well and I could tell that she really took her time and care. None of the other paintings I had purchased and shipped to me were packed as well as this one. She even took photos of the packing job as she was doing it and emailed them to me....outstanding customer service! How many people nowadays would take the time to do this for a customer? Both Sarah and the owner Jo Anne were so helpful over the phone and would call or email me to keep me abreast of what was going on as far as picking up the painting and when it would be shipped out, etc. Great customer service from everyone at this UPS store and I highly recommend them!
7 years ago (09-02-2018)
Always a friendly, helpful person working the desk. Service is quick and thorough. Never had a bad experience here.
7 years ago (18-02-2018)
This is a very cozy Ups store that's tucked into a row of shops on SOM center rd. This spot can be easily overlooked amongst the other establishments. There was no line when I stopped in to drop off a few packages. The staff was notably friendly and they got me on my way in a very timely manner. I would recommend this location.
8 years ago (07-12-2017)
I have never had a bad experience in this store. In fact, I know most of the employees by name including the owner and his wife. They always bend over backward for me. My husband has his business account with them as well. I love that I have a "house account" there and I can drop off mail or packages and that they will be taken care of professionally and timely. I have read some other reviews and have wondered just what UPS store they were talking about...surely not the one I frequent on S.O.M. Center Road.
8 years ago (29-10-2017)
AMAZING SERVICE! We left something at a hotel and desperately needed to have it overnighted. We called in a panic and the store owner said that his wife would go pick it up at the hotel and ship it for us. I was prepared to have to pay someone to take it to them but they picked the package up right on schedule and had it overnighted to where we were staying. The package was a little late (30 minutes!) because of a hurricane but we were so thankful that it arrived and thought nothing else of it. A few weeks later, we got a check in the mail from UPS for the cost of the shipping! Come to find out, the store tracked the package for us and submitted a claim to UPS on our behalf. This level of service is exceptional and we cannot thank these guys enough!!
8 years ago (27-11-2017)
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